OCC Controller Bus Operations

The Maryland Department of Transportation Maryland Transit Administration (MDOT MTA) is recruiting for a Bus OCC Control Room Controller.

The main purpose of the Bus OCC Control Room Controller is to monitor, direct, and coordinate control center functions including the service control board and service and route alignment, as well as radio communications/dispatching of operators. Controllers also notify Management of operational issues such as service disruptions as result of serious accidents or major loss of equipment. Controllers in this capacity are responsible for data entry on all control room forms, radio and telephone communications and hyper alert notifications (when Communications Specialist are unavailable) to notify management of service-related issues.

Controllers work shifts including weekends and holidays and are assigned to work one of three shifts in a 24-hour 7 day a week operation. When staffing issues arise or in emergency situations, control room supervisors are required to work extended hours.

Education: Graduation from a standard high school or possession of a high school equivalency certificate. Experience: Five years experience in the operation of a mass transit system and/or related operations that required the resolution of operational problems related to scheduled service, equipment failure, inclement weather, or other service disruptions. One year of the required experience must have involved supervisory or program management responsibilities. . *At least two (2) years of the required experience must have involved working in a control room environment monitoring and managing rail or bus services. *This statement contains a Selective Qualification, which is more focused in scope than the Minimum Qualifications for this classification. Selective Qualifications are utilized when the position requires specific or bona-fide occupational qualifications (i.e., knowledge, skills or abilities). The ideal candidate will be proficient in Microsoft Word. 1. Graduation from an accredited college or university with a bachelor's degree in Transportation, Business Administration, Management or a related field may be substituted for the experience at a rate of thirty credit hours for each year of the required experience, for up to two years of the required non-supervisory experience.

1. Employees in this classification are assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

TO APPLY:
You must complete a Maryland Department of Transportation (MDOT) application (Form DTS-1) to be considered for this recruitment. Resumes may not be substituted for the application. It is essential that the application is filled out completely and accurately, listing all relevant experience in detail and addressing the specific requirements shown above. Please include all relevant experience on your application. This includes, but is not limited to, full or part time, volunteer, military, acting capacity, or any other experience that is relevant to the position you are applying for within MDOT, one of the Transportation Business Units, or the Authority.

If you have held more than one (1) position at the same employer, please list each position that you held and the length of time that you held each position.

NOTE:
Applications not completely filled out will not be considered. The selected candidate may be subject to background and reference checks.

Applications must be completed and submitted online by registering at https://www.governmentjobs.com/careers/mdotmd. Please make sure you meet the minimum and selective qualifications and follow the instructions on MDOT's Online Employment Center website.

For general questions, please contact the Office of Recruitment and Examinations at (410) 767-3860.

Applicants with degrees granted outside of the United States will be required to provide a written evaluation of education documentation by a credentialing organization such as: International Credential Evaluation (WES), https://www.wes.org/.

The incumbent in this position may be a member of a covered bargaining unit.

Reasonable accommodations for persons with disabilities will be provided as requested.

The Maryland Department of Transportation is not sponsoring new employees in application of the H-1B Visa or providing an extension of an existing H-1B Visa at this time due to budgetary constraints. All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986. Federal regulations prohibit H-1B Visa candidates from paying sponsorship fees; all sponsorship fees must be assumed by the potential employer.

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The MDOT MTA is an Equal Opportunity Employer. MDOT MTA Does Not Discriminate Based On: Age, Ancestry, Color, Creed Gender Identity or Expression, Genetic Information, Marital Status, Mental or Physical Disability, National Origin, Race, Religious Affiliation, Belief or Opinion, Sex or Sexual Orientation.

Issue Date: 01/16/2025