New

VP- Retail Sales

Altice USA
United States, New York, Long Island City
Jan 22, 2025
Optimum Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We areOptimum! Job Summary The Head of Retail Sales & Distribution will have full responsibility for the retail store sales channel across the Optimum footprint, a brand of Altice USA. This leader will report to the SVP Consumer Sales and will be responsible for driving the assessment of retail sales business case and strategy and ensure the operations are performing to deliver on both gross add and ROI targets, while establishing a best-in-class customer and employee experience. This leader will be transformation oriented with a strong sense of urgency, perseverance, and open mindedness to lead and drive change. Responsibilities * Establish a culture of action, and discipline, with continuous data-driven decision making to ensure Retail stores collectively deliver and exceed business performance expectations * Assess Retail sales channel strategy, optimizing for ROI and aligning to company short and long term objectives * Develop and execute a distribution strategy playbook, ensuring retail stores are aligned to the right markets across our highly distributed footprint and position the organization to grow in the right geographies (both short term and expansion strategy) * Build a coaching culture and lead the creation of effective sales commission plans that are designed to maximize company growth and reward/recognize and retain top performers * Regularly assess and maintain a market focus, understanding the competition and partnering closely with the area leadership teams * Partner with senior leadership to create roadmap initiatives to establish net-new customers * Collaborate with marketing on channel specific go-to-market strategies that manage retail customer segments most effectively * Operate as strategic yet hands-on, adaptive leader who can reinvent the way things have been done before * Build and mentor a high-performing team with continued focus on employee experience, ensuring active leadership throughout all retail store locations * Strong thought leadership with subject matter expertise to drive passion, urgency and discipline amongst larger team #LI-GW1 Qualifications * BA required/MA or MBA preferred * Minimum of 10+ years in retail sales leadership (preferably experience on carrier side) with a proven track record of consistent delivery against business plans and targets * Strong experience in broadband and mobile sales * P&L leadership and mindset with a strong track record of growth and turnaround experience * Proven experience building a winning sales culture across all levels, creating a culture of data-driven decision-making, action, and delivery * Experience managing across a diverse and highly distributed footprint strongly preferred * Proven ability to collaborate across technology, operations, and marketing teams to optimize and expand product offerings and solutions while driving growth and delivering of customer promise * Robust understanding of retail consumer behavior * Proven executive presence, strategic capabilities, effective collaborator, and superior influencing skills * Demonstrated experience developing and providing sound, data-driven guidance and decisions to senior business leadership on sales strategies and performance * Demonstrates influential leadership with authentic motivation capabilities, and proven ability to successfully manage through transformation and change At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQfor further details. This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in New Yorkis $178,500.00- $255,000.00 / year.