Application Engineer - Electronics

About the Role: As a leading supplier of engineered products used in demanding environments, we are looking for an energetic, experienced Field Applications Engineer to join our Electronics Commercial team. In this role, you will leverage your engineering expertise to provide application support to enable sales growth at existing and new customers in the fast-paced Mobile and Industrial Enclosure Electronics market. You will be expected to work with a cross functional team, engaging customers to understand their application needs and translate them into product fitness for use specifications. In addition, you will apply existing product concepts and validated technologies to identify suitable Gore solutions. This Associate will support business related activities with one of our strategic customers by managing expectations, providing critical input to market/account strategies, and operational priorities. Your commitment to customer satisfaction and ability to build strong relationships will play a key role in driving business growth.

This position will be located at our facility in Elkton, Maryland, with the possibility of a hybrid work arrangement, depending upon the responsibilities of the role and business needs.

Pay and Benefits:

• $95,000 - $139,000 per year
  
• Roles above $150k are eligible for the variable pay program each fiscal year, based on defined business performance metrics.
  
• Factors considered in extending an offer within this pay range include (but not limited to) education, experience, knowledge, skills, and abilities.
  
• Medical, Dental and Vision benefits effective on Day 1 of employment! We offer a comprehensive total rewards package, including competitive benefits. More details are available at www.gore.com/careers/benefits
  

Responsibilities:

• Partner with Sales Leader, Field Sales, and Product Specialists to drive growth of existing products in target end uses; this includes supporting the sales team in strategic selling and market assessment activities as the application expert including identifying unmet needs at customer and translating them into new product ideas and support product developments
  
• Verify and validate that existing products meet fitness-for-use based on customer application requirements including the integration and use of the product
  
• Respond promptly to urgent customer requests for support, including quality issues in partnership with operations, field sales engineers and product specialists; drive rapid resolution to these quality issues
  
• Drive derivative product commercialization within existing product concepts in alignment with the strategic business and sales plans as required
  
• Coordinate cross functional efforts to effectively satisfy customer specific requirements
  
• Leverage customer and market access as a key member of account and product team to help drive revenue growth
  
• Actively share applications insights, partner with the product and technical team to analyze competitive alternatives and assess Gore's product positioning and value proposition
  
• Partner with Application Engineers in other regions to support global customers and product development efforts
  
• Help to align and drive expectations between customers, sales, technical and manufacturing for product performance
  
• Provide on-site customer support for design and testing

Required Qualifications:

• Bachelors Degree in Science or Engineering
  
• Minimum of 3 years experience as an application, product development, or process engineer
• Experience working directly with customers
  
• Demonstrated application of engineering principles to solve problems, hands-on mechanical ability and success managing critical business decisions and/or application advancement
• Self-starter with proven ability to build strong customer or other external-to-Gore relationships, prioritize and drive multiple projects (long term and short term) and customer support activities with multiple customer contacts
  
• Very strong analytical, problem solving, creative thinking, and reasoning skills
  
• Strong interpersonal skills including effective communication with customers, leading the discussion at times and communicate technical issues to a non-technical audience
• Ability to extract application requirements and translate into product specifications
• Ability to influence cross functionally to drive results internally and externally while demonstrating responsiveness to urgent customer inquiries and/or other external issues/concerns
  
• Ability to travel up to 30% in the Americas region

Desired Qualifications:

• Experience working directly with large complex customer accounts
  
• Proficiency in creating customer presentations based on internal generated technical data
  
• Experience with cross functional new product development projects

Hybrid Working Arrangements are permitted for Associates in the continental United States (US) and Canada, with appropriate approval and compliance with Gore's hybrid working policies, from the country in which they are employed.

What We Offer: Our success is based on the capability and creativity of our Associates, and we are proud to offer a comprehensive and competitive total rewards program that supports your everyday and helps you build your tomorrow.

We provide benefits that offer choice and flexibility and promote overall well-being. And in keeping with our belief that every Associate should share in the collective success of the enterprise; we provide a distinctive Associate Stock Ownership Plan in each country as well as potential opportunities for "profit-sharing". Learn more at gore.com/careers/benefits

We believe in the strength of a diverse and inclusive workplace. With diverse perspectives, ideas and experiences, we uncover new possibilities and make a greater impact in the world. We are proud of Associates for building on our rich history of innovation, upholding our values and supporting an inclusive work environment where we treat each other and our external partners with fairness, dignity and respect.

Gore is an equal opportunity employer. We welcome all applications irrespective of race, color, religion, sex, gender, national origin, ancestry, age, status as a qualified individual with a disability, genetic information, pregnancy status, medical condition, marital status, sexual orientation, status as a covered veteran, gender identity and expression, and any other characteristic protected by applicable laws and regulations.

Gore is committed to a drug-free workplace. All employment is contingent upon successful completion of drug and background screening. Gore will consider qualified applicants with criminal histories, e.g., arrest and conviction records, in a manner consistent with the requirements of applicable laws.

Gore requires all applicants to be eligible to work within the U.S. Gore generally will not sponsor visas unless otherwise noted on the position description.

Our Talent Acquisition Team welcomes your questions at gore.com/careers/contact