Admin Services Account Specialist I

Kimball Midwest, a national distributor of maintenance, repair, and operation products, is searching for a Administrative Services Account Specialist I for our Columbus, Ohio location.

As a Kimball Midwest associate, you will experience why we have been recognized as one of the Top Workplaces in Columbus TWELVE years in a row! Our sales revenue growth is dynamic, increasing from $1 million in 1983 to over $500 million today. Throughout all our growth we have kept the family owned and operated culture alive. At Kimball Midwest, you are a name and not a number and we pride ourselves on our unique culture.

Responsibilities

• Responsible for providing excellent customer service and above the line responses to sales reps, customers, and internal staff via phone, email and Teams.
• Understands and accurately relays information pertaining to various company processes, procedures, and programs as a member of the Escalation team
• Manages orders and invoices for assigned third-party procurement customers
• Assists with researching invoices, submitting invoices, Researching PO's, and addressing emails in the absence of other team members

Qualifications

• 1-3 years' experience in an administrative service, customer service or similar role
• Intermediate proficiency in Microsoft Office applications (Word, Excel, Teams, PowerPoint, AX, etc.)
• The ability to handle confidential information with discretion
• The ability to read and write small letters and numbers; the ability to make arithmetic calculations; and the ability to understand and follow written and oral instructions
• The successful completion of a ninety (90) day orientation period

Additional Information

This is a Monday-Friday role hybrid role. The training will be onsite and after the successful completion of a 90-day training, the role will transition to a hybrid role.

The hours are 8:00-4:30pm.

We offer a benefits package that includes health, dental and vision insurance, company sponsored life, optional life and disability insurance, Health Savings Accounts and Flexible Spending Accounts, a 401(k) plus match, Tuition Assistance, Paid Parental Leave, Paid Time Off (PTO), a Dress for your Day dress code and paid holidays.

Kimball Midwest is an equal opportunity employer that is committed to a program of recruitment of females, minority group members, individuals with disabilities, qualifying veterans and any other classification that is protected by federal, state, or local law.

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