Desktop Support

TEKsystems
$29.00 - $33.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, California, Oakland
Jan 25, 2025
Description Candidates for a systems analyst I position must have excellent analytical and problem-solving skills as well as be an effective communicator. Must demonstrate experience with hardware and software systems, including installation, configuration, maintenance, and life cycle management. Requirements: * B.S. in Computer Science or equivalent College degree. * 3-5 years' experience. * Good knowledge of Windows desktop products. * Good knowledge of computer hardware. * Ability to work independently and in a small team. * Excellent analytical, interpersonal, and communication skills. * Attention to detail. * Ability to manage multiple projects. * Must be flexible with schedule and be able to work overtime as needed. * Ability to travel to other offices. Responsibilities: * Analyze systems hardware. * Perform ongoing hardware and software installation, upgrades, support, and training. * Provide telephone, e-mail support, training, to both internal and external customers. * Maintain hardware and software inventory databases. * Maintain, create and manage Microsoft SCCM. * Maintain and monitor backup software. * Perform Active Directory tasks. * Assist in maintaining anti-virus and laptop backup software. * Machine deployments (must be able to lift 50lbs). SGH has over 600 employees and offices in Boston, Chicago, Houston, New York City, San Francisco, Southern California, and Washington DC. Skills Desktop Support, Windows 7 & 10, Active Directory, SCCM Top Skills Details Desktop Support,Windows 7 & 10,Active Directory,SCCM Additional Skills & Qualifications Tickets Supporting windows hardware and software issues Applications - engineering applications, Autodesk JIVE - intranet platform 3 system analyst, developer, another system analyst Mike is in SF as the IT manager, and looking for a systems They have a upcoming computer replacement project. Doing a Windows 10 upgrade to 11 and replacing devices. Exp supporting A/V Conference Room Support & Troubleshooting - Zoom Team of 5 on Helpdesk, 2 Network Admins, Director of IT and a Developer. Team of 2 in Oakland. Supporting 90 users in Oakland. Onsite 5 days. Looking for someone open to traveling to Newport & LA - every other month. They use manage engine for ticketing system. Auto Desk or Architectural Software is a nice to have. 3 Month Contract Extendable with the ability to go FTE. 1 & Done Interview - Zoom - 45 Interview with Ben & Michael. Experience Level* Intermediate Level Pay and Benefits The pay range for this position is $29.00 - $33.00 Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Oakland,CA. Application Deadline This position will be accepting applications until Jan 30, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.