Inside Sales Applications Engineer, Pump Technologies

Ingersoll Rand
life insurance, paid time off, 401(k)

Mar 15, 2025
Inside Sales Applications Engineer, Pump Technologies BH Job ID: 2030 SF Job Req ID: 12606 Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Job Title: Inside Sales, Applications Engineer Location: Ivyland, PA (On-site) About Us Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing , infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future. Job Overview: Step into our Milton Roy group, where precision engineering meets scientific innovation to redefine excellence. As the leading manufacturer of controlled-volume metering pumps, we continue to set new industry benchmarks. With a focus on growth and innovation, we're seeking an organized and collaborative Inside Sales, Applications Engineer to join our team. This is an exciting opportunity to advance your career in a role at the heart of mission-critical pump technologies. You'll support quoting and order management for our engineered products, ensuring accuracy and efficiency in pre-sale and post-sale activities for industrial solutions in water treatment, oil & gas, and petrochemical industries. If you're a problem-solver and strong communicator who thrives in a fast-paced environment-managing multiple priorities while keeping projects on track-we want to meet with you. Responsibilities: Application Engineering Respond to customer inquiries for pump technology product selection, pricing and application support for standard, configured and engineered- to-order products Prepare and submit quotations and technical bid documents utilizing a variety of product selection tools, internal ERP system and technical resources Review RFQ's, specifications and provide application engineering expertise in special applications (i.e. conceptual design of special configurations, evaluation of existing designs, basic modification of existing designs, etc.) Provide technical and commercial support to Regional Sales Managers, channel partners, and end users Provide project management for orders requiring special designs, documentation, testing and inspection from order receipt through customer acceptance Customer Support Coordinate with internal departments and outside suppliers for quoting and project management purposes Represent the company in customer meetings and coordinate commercial and technical negotiations as needed Assist with aftermarket application support, spare parts selection and troubleshooting Training and Development Participate in training programs to improve engineering skills and product knowledge Attend monthly EHS trainings Follow all policies and procedures (i.e. report on time and ready to work - Start/Lunch/Breaks Quality Control Provide technical support for evaluation of customer warranty issues Participate in engineering and quality discussions Safety Compliance Follow all safety guidelines, including wearing appropriate personal protective equipment (PPE) Report any safety hazards or incidents to supervisors promptly Cleanliness and Organization Maintain a clean and organized work area Follow 5S principles (Sort, Set in order, Shine, Standardize, Sustain) Requirements: Bachelor's degree in engineering, required 3+ years of quoting and/or project management experience Ability to troubleshoot and support customer's requests Ability to work independently and in a team environment Proficient computer skills (i.e. log on credentials (SSO), JD Edwards, and Microsoft Outlook, Word, and Excel) Core Competencies: Communication Efficiency Productivity Troubleshooting Project Management Analytical Preferences: Experience with industrial products in municipal water treatment, oil/gas, and/or petrochemical industries preferred Experience with metering pump technologies, a plus Travel & Work Arrangements/Requirements: Fully site based Climate controlled manufacturing plant Protective eyewear and footwear required What We Offer At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com . APPLY NOW CURRENT EMPLOYEES: Please log into our system to apply