MLH Service Support Specialist
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![]() United States, Wisconsin, Middleton | |||||||
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MISSION The MLH Service Support Specialist must provide excellent customer service, be detail oriented and work with field staff and internal staff to schedule and monitor service activities for customers. The MLH Service Support Specialist will effectively coordinate customer needs by handling pre and post service activities. This individual serves as a subject matter expert on service offerings is organized and maintains established planning, administrative, and reporting systems through CRM and CSI. The goal is to ensure that all customers and work orders are scheduled effectively to improve efficiency, ensure customer retention, ensure profitability, sustainable growth, and facilitate an excellent customer experience. ESSENTIAL DUTIES AND RESPONSIBILITIES
JOB REQUIREMENTS EDUCATION
WORK EXPERIENCE
SKILLS OR KNOWLEDGE
PHYSICAL ABILITY
OTHER
ADDITIONAL SKILLS/EXPERIENCE DESIRE
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