Client Development Manager

Terracon Consultants, Inc.
life insurance, paid time off, tuition reimbursement, 401(k)
United States, North Carolina, Greensboro
7327 West Friendly Avenue (Show on map)
Jan 28, 2025
Job Description Terracon employee-owners are on a journey together, bringing our talents, our camaraderie, and our curiosity, to explore and discover new and better solutions to help overcome client challenges. The Client Development Manager candidate will become part of a company committed to delivering success to you, your career, our clients, and to Terracon through our values of caring, courage, curiosity, excellence, integrity, and prosperity. Ranked 21 in Engineering News-Record's 2022 list of the Top 500 Design Firms (up 3 spots from 2021!), Terracon is an exciting, fun place to work and grow professionally! We are looking for a resourceful, passionate, dedicated professional services client development professional with a strong initiative to lead our Greensboro office's client development efforts! You will have the opportunity to collaborate with outstanding and talented technical, marketing, and client development professionals within the division and nationwide to win new business and cultivate an outstanding client experience. Your passion for client development and teamwork will not go unnoticed and will be rewarded through recognition bonuses, excellent compensation, and competitive benefits. The successful candidate will utilize business contacts currently in their network, as well as professional organizations, to develop new clients, expand existing clients and gain intelligence to support the Greensboro office in securing work throughout the Triad and southern Virginia markets and across the Southeast Division. In addition, our new employee-owner will continually develop strong trust relationships to secure project opportunities. This position will support our clients on projects across several markets, including commercial, logistics, healthcare, municipal, aviation, and transportation by providing solutions associated with our environmental, facilities, geotechnical, and materials service lines. If your passion lies in working on exciting new projects that directly benefit your community, and if you're interested in belonging to a 100% employee-owned organization that allows us to set our course together and benefit when our hard work creates financial success, then Terracon is your kind of company! We share your passion. Essential Role and Responsibilities: Oversee and manage the client development efforts for the Triad and southern Virginia region. Provide client development leadership, which includes tracking and reporting of key marketing information, facilitating strategy meetings, motivating and training others in the art of client development and major project pursuit, managing key client relationships and professional organization membership and networking. Collaborate with management to develop client development plans, budgets and performance goals. Develops key competencies in the companies' business intelligence tools, to assist managers and others in strategic decision making (markets, sectors, go/no-go, etc.) and making the best use of their time and efforts. Help facilitate strategy meetings for both client and major project pursuits. Directs the activities and monitors the results of subordinate direct reports. Oversees the process of reporting client development results for yourself and applicable direct reports. This includes client and project pursuits, RFPs, proposals, key wins and losses, industry activities and other general marketing responsibilities. Regularly engages department, office, and regional management to keep them informed of activities and results, and regularly meets with supervisor to discuss progress on initiatives and plans as well as other items including career advancement. Works with corporate personnel including national accounts, sectors and marketing to assist in overall company goals related to revenue growth. Attends professional organization, government and technical meetings/events as a representative of Terracon and coordinate/participate in these meetings and events on a regular basis. Develop understanding and be aware of project-related risk. Be familiar with what could go wrong on a project and how to protect the Company. Be familiar with company risk policies. Help lead team safety efforts ensure team members follow safety rules and guidelines. Responsible for creating and modeling a safe work environment; demonstrates safety practices. Promote pre-task planning for all projects. Promote continuous quality monitoring and improvement on projects. Monitor quality standards and practices. Engage APRs in projects at their onset. Requirements: Bachelor's degree in engineering, earth sciences, business, marketing or related degree and 10+ years' related experience. Or, in lieu of a degree, a minimum of 10 years specific A/E/C related experience. Valid driver's license with acceptable violation history. Must have A/E/C experience to be considered for this position. About Terracon Terracon is a 100 percent employee-owned multidiscipline consulting firm comprised of more than 6,000 curious minds focused on solving engineering and technical challenges from more than 175 locations nationwide. Since 1965, Terracon has evolved into a successful multi-discipline firm specializing in environmental, facilities, geotechnical, and materials services. Terracon's growth is due to our talented employee-owners exceeding expectations in client service and growing their careers with new and exciting opportunities in the marketplace. Terracon's vision of "Together, we are best at people" is demonstrated through our excellent compensation and benefits package. Based on eligibility, role and job status, we offer many programs including medical, dental, vision, life insurance, 401(k) plan, paid time off and holidays, education reimbursement, and various bonus programs. EEO Statement Terracon is an EEO employer. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment, or any employee because of race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender, disability, age, or military status.