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Supervisor, Revenue Cycle - Hospital Billing

Scripps Health
United States, California, San Diego
Jan 29, 2025
Description

This is a full-time, benefit eligible leadership position located in the Scripps Business Offices in 4S Ranch.

Join the Scripps Health team and work alongside passionate caregivers and provide patient-centered healthcare. Receive endless appreciation while you build a rewarding career with one of the most respected healthcare organizations nationwide.

Why join Scripps Health?

AWARD-WINNING WORKPLACE:



  • #5 in Fortune Best Workplaces in Health Care 2023
  • #78 in 2023 PEOPLE Companies that Care
  • #95 in Fortune 100 Best Companies to Work for 2023
  • Nearly a quarter of our employees have been with Scripps Health for over 10 years.


The Supervisor, Revenue Cycle is responsible for daily operations of assigned Patient Accounts department. Responsible for mentoring/coaching as well as all aspects of performance management of staff. Works to ensure appropriate training and technical support is available to staff. Oversees and performs quality audits to assure consistency and standardization of procedures and optimizes patient experience. Ensures compliance with policies/procedures and standards of care. Actively involved in improvement efforts, workflow design and validation with input on policies and procedures. Manages departmental resources effectively. Performs quality audits, providing retraining or action plans as needed to improve accuracy and meet production/patient satisfaction targets. Generates and reviews reports to track performance outcomes, performs root cause analysis to identify performance improvement needs. Works with leadership on process improvement, tracks all efforts and outcomes. Monitors reports to identify additional process improvement opportunities. Assigns work based on staffing levels and work load to optimize productivity and meet department standards. Communicates with customers including clinical and non-clinical staff, physicians and leadership to manage department operations. Provides timely feedback to staff on job performance, improvement or corrective actions as needed. Provides input on and may conduct staff annual performance evaluations. Responsible for keeping abreast of current policies, practices and procedures and provide guidance to staff. Assists in urgent situations requiring immediate decision making. Responsible for assisting/preparing staff schedules and managing coverage arrangements to ensure excellent patient care.

Qualifications

Required Education/Experience/Specialized Skills:



  • 3 years experience customer service or healthcare/medical office environment, one of which in a leadership role.
  • Must be able to demonstrate proficiency of computer applications, excellent mathematical skills and ability to handle monies.
  • Excellent communication and customer service skills.
  • Strong organizational and analytical skills; innovative with ability to identify and solve problems.
  • Able to adapt, prioritize and meet deadlines.


Preferred Education/Experience/Specialized Skills/Certification:



  • Knowledge of medical terminology, commercial and government health insurance and billing guidelines, ACA requirements, understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes and Modifiers are preferred.
  • Hospital billing and follow up experience.
  • Denial and appeals background.
  • Strong Excel skills.
  • Epic experience preferred.
  • Experience working with health plan provider representatives.

Job : Business Office
Primary Location : Central San Diego County-SAN DIEGO-SCRIPPS CORPORATE OFFICES
Work Locations :
SCRIPPS CORPORATE OFFICES
4555 EXECUTIVE DR
SAN DIEGO 92121
Organization : Scripps Health Corp
Job Posting : Jan 28, 2025, 9:26:36 PM
Benefit Status : FT - FULL-TIME WITH BENEFITS
Minimum Rate (USD) : 35.39 - Maximum Rate (USD) : 51.41
In compliance with the California Pay Transparency Act, Scripps Health posts the pay range for all jobs. Please note that actual pay will be determined based on relevant experience and internal equity within the pay range. Please also note this range is applicable for employees who reside in California only. A geographical pay differential may be applied for remote employees who reside out of state. Scripps Health strives to ensure that our employees receive equal pay for equal work in line with our commitment to being an equal opportunity employer. Scripps Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with disability.
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