PATIENT FINANCIAL ADVOCATE: MULTIPLE SHIFTS AVAILABLE

Shift:

* Tuesday - Friday, 10am to 8:30pm

* Saturday - Tuesday, 10am - 8:30pm

* Monday - Friday, 9am - 5:30pm

Department: Financial Counseling Services
Compensation:

* Base Pay Range: $19.15 - $30.23 per hour, based on experience

ABOUT THE JOB

MU Health Care is looking for a compassionate, detail-oriented problem solver who thrives on helping others navigate the complexities of healthcare costs and insurance. The ideal candidate is a proactive advocate who excels at connecting patients with vital financial resources, ensuring they receive the care they need without unnecessary stress. If you have a keen ability to break down complex information, a passion for guiding individuals through financial assistance programs, and a desire to make a real impact in patients' lives, we want you on our team. Your expertise in healthcare insurance and financial assistance programs-whether gained through experience or a strong willingness to learn-will be invaluable in creating a seamless, supportive experience for our patients. Join us at MU Health Care and be a key player in delivering accessible, patient-centered care!

ABOUT MU HEALTH CARE

At MU Health Care, we have an inspired, hard-working and collaborative environment driven by our mission to save and improve lives. We believe anything is possible and rally around solutions. We celebrate innovation and offer opportunities to be a part of something bigger - to have a voice and role in the work that is serving our community and changing the field of medicine.

Our academic health system - the only in mid-Missouri - is home to multiple hospitals, including the region's only Level 1 Trauma Center and region's only Children's Hospital as well as over 90 specialty clinics. Here, you can define your career among our many clinical and nonclinical positions - with growth, opportunity and support every step of the way.

Learn more about MU Health Care.

Learn more about living in mid-Missouri.

EMPLOYEE BENEFITS

* Health, vision and dental insurance coverage starting day one

* Generous paid leave and paid time off, including nine holidays

* Multiple retirement options, including 100% matching up to 8%and full vesting in three years

* Tuition assistance for employees (75%) and immediate family members (50%)

* Discounts on cell phone plans, rental cars, gyms, hotels and more

* See a comprehensive list of benefitshere.

DETAILED JOB DESCRIPTION

Provide consumers and patients with price estimates for potential or scheduled services.

Screen and enroll patients in applicable state and federal health insurance plans and assistance programs available such as Missouri Medicaid, Show Me Healthy Woman, etc.

Determine the level of patient liability by using appropriate systems, data, and clinical staff and physicians as necessary to advise patients on financial obligations to secure prepayment for care.

Interview and screen patients at the bedside and via phone for scheduled and unscheduled admissions which includes multiple facility support across the health system.

Inform patients of MU Health's Financial Assistance program. Screen and approve the application as appropriate.

Maintain adequate and current knowledge of State of Missouri Medicaid programs and qualifiers.

Work closely with outside agencies and departments such as the State of Missouri Family Support Division, any partnered vendors, and all internal clinical departments.

May complete unit/department-specific duties and expectations as outlined in department documents.

REQUIRED QUALIFICATIONS

Two (2) years of college or an equivalent combination of education and

experience from which comparable knowledge, skills and abilities can be acquired.

Experience in healthcare, finance, patient accounts, social services, or

financial assistance programs.

PREFERRED QUALIFICATIONS

Bachelor's degree.

Experience with state health insurance programs.

Additional license/certification requirements as determined by the hiring department.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met with or without reasonable accommodation. The performance of these physical demands is an essential function of the job. The employee may be required ambulate, remain in a stationary position, and position self to reach and/or move objects above the shoulders and below the knees. The employee may be required to move objects up to 10 lbs.