Preventative Maintenance Mgr

Pay range is $31-$33/hour.

GENERAL SUMMARY OF DUTIES: Oversee, schedule, and complete all preventative maintenance inspections throughout the assigned portfolio. This position's time is involved in leading, managing and completing routine preventative maintenance. This position is responsible for facilitating the diagnosis of problems and repair in areas such as HVAC, electrical, plumbing, pool, carpentry, dry walling, exterior structural, and appliance. On-Call rotation may be required as needed.

SUPERVISION RECEIVED: Reports directly to a District Service Manager.

SUPERVISION EXERCISED: May supervise Preventative Maintenance Service Technician and/or Senior Preventative Maintenance Service Technician

ESSENTIAL FUNCTIONS:

1. Manage and complete all preventative maintenance inspections, documenting, and taking/attaching photos of unit condition. Provide determination for interior unit condition for items to be replaced, such as cabinets, flooring, appliances, etc. Report any pest control needs.

2. Meet the preventative maintenance budget and manage the financial resources necessary to accommodate current and future unit PMs and work within approved budget guidelines.

3. Provide leadership with preventative maintenance team as needed or directed by the District Service Manager including interviewing, orientation, training and provide feedback to the District Service Manager on their performance.

4. Lead, direct, and supervise the preventative maintenance team in their day-to-day functions if applicable.

5. Review and approve timekeeping records for direct reports.

6. Oversee, coordinate, and execute all preventative maintenance activities throughout the portfolio.

7. Report any unit, property, or amenity deficiencies to the District Service Manager, Service Manager, Resident Services Manager, and/or Community Director.

8. Complete Cap Labor forms as needed.

9. Purchase supplies and equipment to maintain appropriate levels of inventory working within the budget guideline and through Ops Technology.

10. Monitor batteries and hubs for smart locks and proactively notify residents, as necessary.

11. Provide superior customer service to internal and external customers.

12. On call rotation as required and needed.

13. Hire and train new staff and develop staff to maximize potential as needed based on supervisory status.

14. Monitor staff performance to include performance and address performance problems through corrective action and dismissal. Assist direct reporting staff to address and resolve concerns or complaints involving job duties and job descriptions, performance standards, relations with coworkers, relations with supervisors and managers as needed based on supervisory status.

15. Approve time records and requests for time off as needed based on supervisory status.

16. Ensure leadership style creates a productive, motivated, informed, inspired, engaged and goal-oriented team.

17. Comply with all Company policies and procedures related to employment.

18. Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job.

19. Perform other duties as assigned or as necessary.

PERFORMANCE REQUIREMENTS: Knowledge of organizational and community policies and procedures. Ability to apply policies and procedures to solve everyday issues. Knowledge of an ability to follow proper safety techniques in accordance with OSHA, HVAC, Company, and community policies, procedures, and standards to mitigate liability. Must know and follow the Fair Housing laws.

Ability to proactively recognize and implement superior customer service to internal and external customers. Must know and follow the Fair Housing laws. Ability to examine and repair various types of service equipment. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Ability to exercise initiative, problem-solving and decision-making skills. Ability to work in a fast-paced environment and handle multiple projects simultaneously to meet deadlines. Ability and willingness to lead, take charge, and offer opinions and direction.

Immediately repairs or delegates repair of all mechanical or electrical equipment malfunctions, associate/resident/visitor injuries or accidents, or other safety issues to the appropriate individual(s) and recommends/initiates appropriate corrective actions.

Ability to motivate, develop, and direct people as they work, identifying the best people for the job. Ability to apply the principles and practices of work leadership and management. Ability to motivate the community team and manage their performance in accordance with company policies, values, and business practices.

Ability to effectively present information and respond to questions or resolve resident, vendor, and contractor issues. Ability to work in conjunction with community management and associates. Must have effective verbal and listening communication skills. The ability to communicate information so others will understand.

Skilled in the use of the internet, spreadsheets, databases, and word processing software. Ability to create, compose, and edit written materials.

Ability to use a computer, a smart phone, and enter service ticket information into the service ticket system.

TYPICAL PHYSICAL DEMANDS: Some bending, stooping, and stretching. Must be able to push, pull, lift, carry or maneuver weights up to one hundred (100) pounds independently and two hundred and fifty (250) pounds with assistance. Requires eye-hand coordination and manual dexterity sufficient to operate tools and equipment. Sensory capability to detect odors and hear sounds necessary to detect, diagnose, and repair machinery. Requires normal range of eyesight. Ability to physically access exterior and interior parts of the community and amenities and be able to climb ladders and access small crawlspaces. Regular and consistent attendance on the job is an essential function.

TYPICAL WORKING CONDITIONS: Frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Flexible schedules with occasional evening and regular weekend work. May be on rotation for "On Call."

EDUCATION AND EXPERIENCE:

1. High School Diploma or its equivalent preferred.

2. Technical or vocational certificate and/or degree preferred.

3. Minimum of four years' experience in building and mechanical maintenance including HVAC, plumbing, electrical, appliance repair, painting and drywall, and/or pool maintenance.

4. Must be EPA Type II certified: Type III or Universal may be required at some locations.

5. Experience supervising associates is preferred.

6. Must have and maintain a valid driver's license unless otherwise noted.

UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.