Software Quality Assurance Intern - Summer 2025

As a Software Quality Assurance Intern, individuals will spend several weeks in a training program consisting of both classroom-based and on-the-job trainings. Topics include member service, MSUFCU culture and philosophies, product knowledge, career development, computer systems, and compliance. This is a learning position which performs a variety of functions specific to the department that corresponds with the intern's field of study. This individual will be assigned a department specific project to complete during their time as a Software Quality Assurance Intern. Software Quality Assurance Interns will have the opportunity to meet with management and leadership to learn about the corporate culture while gaining hands-on business experience.

Work Location: Hybrid; A combination of working from home and at MSUFCU Headquarters campus in East Lansing, MI
Work Schedule: Full-Time 40 hours/week; Hours will be scheduled based on student's school schedule and business hours (8:30AM - 5:00PM Monday-Friday)
Paid Hourly Internship - $18.00+/hour
Duration: Summer Semester (May-August) with potential to continue into future semesters.

Essential Duties and Responsibilities:

• Assist in the execution and documentation of test cases, test scripts, and test plans for software testing.
• Assist with creating test plans as assigned.
• Estimate, prioritize, plan, and coordinate testing activities.
• Provide feedback on testing during lessons learned/retrospectives.
• Work with support team to validate reported bugs.
• Perform acceptance testing while working with the development team to debug issues.
• Be prepared to provide insight as to usability and experience in relation to similar apps.

Knowledge, Skills, and Abilities Required:

• High school diploma or equivalent required
• Actively pursuing Associate or Bachelor degree in related field of study
• Demonstrates empathy and a commitment to providing superior member service
• Ability to assess member needs and offer alternatives
• Displays high level of integrity
• Seeks continuous learning and improvement through feedback and other means
• Ability to be a self-starter and work successfully in a team-oriented environment
• Open to change and to considerable variety in the workplace
• High level of both written and oral communication skills
• Ability to develop constructive and cooperative relationships with others, and maintain them over time
• Ability to analyze problems and to arrive at a proper solution
• Demonstrates a commitment to the community and giving back
• Accepts responsibility and is accountable for high-quality results
• Displays high level of creativity and innovation
• Fosters a positive, energizing, fun, and diverse environment
• Careful attention to detail

Physical Demands and Work Environment:

• May be required to remain in a stationary position for an extended period of time.
• Ability to operate standard office technology, equipment and tools, which may include many hours of computer and phone usage.
• Occasionally needs to move about inside of office area
• Exposure to potentially hazardous condition, i.e. robbery. Receives detailed instructions and procedures to be followed to minimize the exposure
• This position is able to work in hybrid or onsite working arrangements

Disclaimer:

The above statements are intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the rights of any supervisor to assign, direct, and control the work of employees under his or her supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind of level of difficulty. MSU Federal Credit Union is an affirmative-action, equal-opportunity employer. Reasonable accommodations may be made for individuals with disabilities to enable them to perform the essential functions of the position.