Quality Engineer Technician II - 1st shift

Starkey is hiring a Quality Engineering Technician II at its global headquarters in Eden Prairie, MN. If you are looking to use your 2 year technical degree and/or have 5 years experience and if you have a background in maintenance of lab equipment this may be your next career move. The ideal candidate will have knowledges and/or experience with electronics.

Starkey is a world leader in the manufacturing and distribution of advanced hearing technologies. We are in the business of connecting people and changing lives. Our teams come to work each day focused on ensuring people everywhere have the products and services they need to hear better and live better.

Founded in 1967 by Bill Austin, Starkey is known for our cutting-edge hearing health innovations, industry-leading research and development, and not being afraid to push the edge of what's possible.

We are headquartered in Eden Prairie, Minnesota, have over 5,000 employees in 29 facilities across the globe, and do business in more than 100 markets worldwide.

Watch this video to see more of what sets Starkey apart.

https://youtu.be/9cUYwTlCepg?si=wkovx8_R_iINfrc6

The Quality Engineering Technician II position is responsible for providing technical support for Quality Groups. Responsibilities include troubleshooting products, determine action items and resolving problems, evaluation of components, and processes, collection of data.

Approach and Deployment

• Ensure that hearing aids, hearing aid accessories, and their components perform to desired specifications.
• Perform evaluation and qualification testing of hearing aids and their accessories, components and processes. Document results with written reports.
• Perform validations.
• Follow work request to perform all validation tests and report to Quality Engineer any discrepancies. Assist as directed to correcting discrepancies or establishing new procedures.
• Ensure work requests are clear and accurate.
• Execute validations in a timely manner.
• Ensure validations are able to be worked on independently.
• Communicate Quality issues to Quality groups.
• Attend departmental meetings to communicate problem(s) occurring with component and procedures.
• Actively seek out Quality groups to communicate results
• Execute action items and solutions.
• Utilizing Department supplier, PIP, and product grids.
• Provide manufacturing support.
• Communicate quality issues to the quality engineer.
• Perform failure analyze/Troubleshooting to discover failure modes and mechanisms.
• Use troubleshooting skills and laboratory equipment effectively to find the root-cause of the failures.

Process improvements

• Write and review procedures for product qualifications and evaluations
• Process Test Report Requests for timely completion.
• Organize Quality Lab area for maximum work flow, including equipment storage.
• Maintain storage system for retention of test report samples.

Results

• Test Report request output and workflow Monthly
• Test Report accuracy Monthly
• Operation & maintenance of quality lab equipment
• Ensure organizational flow of quality lab area Annually

Other Duties

• Support Starkey Employee Corporate and/or Department Guidelines.
• Check and verify quality.
• Support corporate health and safety objectives.
• React to change productively and handle other essential duties as assigned.

Job Requirements

• 2-year technical degree and/or 5 years' relevant work experience required.
• ASQ CQT Certification is highly preferred or willing to get.
• ASQ Six Sigma Green Belt Certification is preferred or willing to get.

Experience

• Knowledge and experience working with Microsoft Office and Excel is
• Strong mechanical aptitude.

Skills & Abilities

• Excellent organizational/documentation skills required.
• Excellent analytical skills required.
• Ability to read schematics required.
• Ability to follow written test plans independently.
• Strong soldering skills desirable.
• Good communication skills required.
• Knowledge of electronics preferred.
  
  

Salary and Other Compensation:

The target pay range for this position is between $22.21/hr to $30.29/hr. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits:

The Company offers the following benefits for this position, subject to applicable eligibility requirements, include medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, short-term disability insurance, long-term disability insurance, employee assistance program, hearing aid benefits, PTO, 6 paid holidays annually, 2 floater days annually, 1 volunteer service day annually, paid paternity leave, and tuition reimbursement.

This position is eligible for a bonus based upon performance results. There is no guarantee of payout.

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