Student Information Systems Functional Analyst

Are you passionate about technology and higher education? The Office of the Registrar is seeking a detail-oriented and proactive Student Information Systems ( SIS) Functional Analyst to join our team. In this dynamic role, you'll collaborate with key stakeholders to enhance and maintain critical systems that support student success. If you have a strong analytical mindset, enjoy problem-solving, and want to make a tangible impact on the student experience, we invite you to apply and help shape the future of our institution's systems and services!

At Ball State University, inclusiveness is one of the enduring values and informs all of our work. We define 'inclusiveness' as a commitment 'to respect and embrace equity, inclusion, and diversity in people, ideas, and opinions.' As such, this value incorporates a commitment to inclusive excellence and freedom of expression.

Ball State University offers an excellent benefits package for eligible positions. Click here to explore options.

Curious about benefits calculations? Please visit the following link to explore: https://www.bsu.edu/about/administrativeoffices/humanresources/jobs

The Student Information Systems ( SIS) Functional Analyst for the Registrar's Office is a member of Ball State's Student Systems and Reporting group. The SIS Functional Analyst coordinates efforts for technological initiatives, develops systems related to student services, and provides technical support for hardware and software within the office. The SIS Functional Analyst works to maintain student records and collaborates with Banner developers to enhance user experience within the Student Information Systems ( SIS). This position implements the requirements and process improvement into actionable plans to be implemented by key stakeholders, including Information Technology Services and third-party vendors.

Bachelor's degree from an accredited college or university by date of appointment. Or, in lieu of a Bachelor's degree: an Associate's degree plus an additional combination of education or experience in IT/technology equivalent to 2 years. Or, a high school diploma or GED plus an additional combination of education or experience in IT/technology equivalent to 4 years.

At least one year of experience with enterprise student information systems, specifically Ellucian Banner, with a track record of increasing experience and responsibility.

Strong problem-solving skills; ability to develop and maintain complex SQL queries; proven management skills with the ability to manage multiple tasks, communicate project status and provide leadership/direction for an implementation process; programming skills with Banner-related products.

None

Ball State University is an Equal Opportunity/Affirmative Action employer that is strongly and actively committed to diversity within its community. Women, minorities, individuals with disabilities and protected veterans are strongly encouraged to apply. All qualified applicants will receive equal consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, protected veteran status or any other legally protected status.

Ball State University is located in Muncie, Indiana, on an attractive campus 45 miles northeast of Indianapolis. Approximately 20,000 graduate and undergraduate students enroll in one of eight academic colleges that offer 270+ undergraduate and graduate programs. Many of our master's, doctoral, certificate, and specialist degrees rank among the best in the nation. We engage students in educational, research, and creative endeavors that empower our graduates to have fulfilling careers and meaningful lives enriched by lifelong learning and service, while we enhance the economic, environmental, and social vitality of our community, our state, and our world.

Pay Range is $55,000-65,000.

Leads efforts related to technological improvements. As a member of the systems team, establishes priorities for technology initiatives. Keeps abreast of technological changes that may enhance the services provided by the office. In conjunction with the Director of Student Systems and Reporting, develops and writes functional specifications and works with developers to implement modifications to the system.

Technical and functional liaison with Information Technology Services.

Assists in the coordination, development, and enhancement of all student services related to systems and third-party integrations. Develops testing scenarios for SIS functionality related to all student records areas, including customizations. Investigates new functionality and understands current processes within student records. Coordinates and performs testing of software modules within the SIS and related software systems when new releases, patches, bundles, critical updates, and modifications are made.

Writes and maintains queries and reports using Argos and Banner tools. Utilizes reporting tools to extract data for analysis, testing, or distribution.

Supports the Director of Student Systems and Reporting with access to student records data by reviewing the requests for access and coding security credentials based on the client's needs. Acts as backup for security decisions when necessary.

Aid in the troubleshooting of problems relating to Registrar's Office processes and workflow in the production environment.

Responsible for anticipating and successfully resolving any system problems that arise.

Provide quality oversight on tasks and deliverables.

Develop and maintain expert technical and operational knowledge of the Registrar's Office's systems.

Collaborates with internal and external stakeholders in implementing new systems or modules related to student data.

Participate in centralized data clean-up efforts working to identify, create, test and run needed data clean-up scripts

Perform other related duties as assigned.

In support of your application for this position, please prepare and submit a cover letter that describes how your qualifications and experience align with the elements of the position description (or leadership profile). In your cover letter, please select one of our enduring values and describe how you have demonstrated a commitment to that value in your professional endeavors.