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Branch Admin Assistant

Heritage-Crystal Clean
life insurance, vision insurance, tuition reimbursement
United States, Illinois, Hoffman Estates
Feb 10, 2025

Crystal Clean (CC)a leader in the environmental services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. CC offers competitive compensation, excellent benefits, and opportunities for advancement.

Purpose:The Branch Admin will be responsible for processing branch paperwork in a timely and accurate manner. The Branch Admin will also be responsible for answering the Company's phone line, fielding customer questions, and routing/distributing calls accordingly.

Essential Duties:



  • Processing (data entry) of branch paperwork
  • Direct contact with field personnel from branch locations
  • Answer customer inquiries
  • Become knowledgeable with a variety of field concepts, practices and procedures
  • Meet weekly processing goals
  • Answers the Customer Service phone line in a professional manner (Avg. 40 calls per day)
  • Accurate routing and distribution of incoming customer phone calls
  • General office duties



Position Qualification Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, the following requirements are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Core Competencies & Specific Skills:



  • Team player who is friendly, personable and enthusiastic
  • Ability to prioritize and meet deadlines
  • Strong communication skills
  • Strong work ethic
  • Reliability
  • Good number aptitude
  • Above-average computer skills (Microsoft Excel, Word, and Outlook)



Work Experience:



  • 2-4 years of business or customer service experience


  • All applicants must pass the company paid substance abuse screening



Education, Certificates, Licenses, or Designations:



  • High School Diploma or its equivalent



The anticipated salary range for this position is $21 - $23/hr, and includes benefits such as the following:
* Health, Dental and Vision insurance
* Wellness Program
* Flexible Spending Accounts
* Life Insurance
* Long-Term Disability
* Employee Assistance Program
* Tuition Reimbursement



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