Asset Protection Taskforce Lead Detective - Multi-Store, Galleria at Houston - Full Time

Job Overview

The Asset Protection Taskforce Lead Detective supports the Internal/External Investigation Program within the assigned market area. This role focuses on identifying, investigating, and apprehending both external and internal cases, as well as addressing major crimes committed against the company. The Lead Detective collaborates closely with the District Manager of Investigations to develop a strategic weekly schedule and plan for ongoing investigations.

What You Will Do

• Investigate internal and external crimes committed against the company within the assigned market area.
• Make external apprehensions in accordance with company policy.
• Conduct virtual remote surveillance as directed.
• Make decisions regarding criminal prosecution.
• Prepare detailed written and investigative reports for management.
• Develop expertise in investigative tools and surveillance equipment.
• Manage proprietary, sensitive, and confidential information.

Skills You Will Need

Investigative Expertise: Proficient in investigating both internal and external crimes, including using investigative tools and conducting remote surveillance.

Apprehension and Prosecution Decision-Making: Ability to make informed decisions on external apprehensions and criminal prosecution in line with company policies.

Strong Communication Skills: Excellent written and verbal communication, particularly in preparing investigative reports and collaborating with management, peers, and external stakeholders.

Leadership and Team Collaboration: Strong leadership skills, with the ability to work effectively both independently and as part of a team, building partnerships across departments.

Organizational Skills: Efficient in managing time and multiple projects, prioritizing tasks, and executing strategies effectively.

Integrity and Professionalism: Demonstrates the highest standards of integrity and professionalism in handling sensitive and confidential information.

Technical Proficiency: Skilled in using computers, particularly Microsoft Office, Windows operating system, and other technology-based investigative tools.

Adaptability: Resourceful and able to adjust quickly to changing priorities in a dynamic work environment.

Who You Are

• Dedicated to fulfilling ideals of diversity, inclusion, and respect that Macy's aspires to achieve every day in every way.
• Candidates with a High School diploma or equivalent are encouraged to apply. 2+ years of Macy's Asset Protection experience required, including knowledge of Macy's Asset Protection and Investigation programs.
• This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment. Must be able to apprehend shoplifters and sustain long periods of time enclosed in surveillance areas.
• Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs.
• Overnight travel may be required.

What We Can Offer You

• An inclusive, challenging, and refreshingly fun work environment
• Competitive pay and benefits rooted in principles of equity
• Performance incentives and annual merit review
• Merchandise discounts
• Health and Wellness Benefits across medical, dental, vision, and additional insurance
• Retirement Savings Plan with 401k match opportunity
• Employee Assistance Program (mental health counseling and legal/financial advice)
• Resources for continuous learning, career growth, and leadership development
• 8 paid holidays
• Paid Time Off (first year prorated depending on start date)
• Tuition reimbursement program
• Colleague Resource Groups (CRGs) and give-back/volunteer opportunities
• Empowerment and autonomy to perform impactful work with tangible results

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