Trust Business Development Officer

The Business Development Officer is responsible for driving sales with end-point client prospects, financial advisors, CPA's, attorneys, and asset sponsors. Educates Financial Advisors, Family Offices, and prospects regarding alternative asset investing, working with Pacific Premier Trust, applicable fees and fee schedules, timelines and procedures for account opening, funding, and investing for the purpose of closing sales. Applies sales acumen and industry expertise to proactively move prospects along to account opening with a series of outbound follow-up calls and/or emails. Assesses client needs to develop technical solutions to meet their needs. Manages relationships from initial call to account opening, funding and the initial investment. Identifies larger referral opportunities and collaborates with Relationship Managers for further relationship building. Works closely with assigned Relationship Manager and works within an Institutional Client Model. Travel to partner events and client sites required.

Responsibilities

• Manages the client relationship from initial call to account opening, funding and the initial investment. Relies on industry expertise and sales acumen to assess client needs and communication touch points.
• Provides clients with guidance on the process of opening accounts, including required information, fees, timelines, funding, etc. with the goal of meeting client needs and closing business deals.
• Maintain a high level of accountability and engagement when working with prospects.
• Captures data from all prospect interactions into appropriate systems and maintains a high degree of accuracy.
• Enters all client information and maintains detailed records within Salesforce system.
• Works closely with the prospective client's administrative team to ensure the account opening documents are received and processed correctly within the PPT team.
• Follows established Company policies and procedures and works with other stakeholders through inter-department process flow.
• Opens an average of 25% of the team's new accounts or 50 accounts per month.
• Conducts quarterly review of existing Client book of business to identify referral opportunities.
• Conducts sales conversations with financial advisors at financial institutions for business development opportunities.
• Opens a minimum of 60% institutional accounts and 40% retail accounts focusing on high net worth accounts.
• Works to achieve a goal of minimal client handoffs, increased focus on client experience, acting as a trusted technical expert, consistently increasing knowledge around area of expertise and/or industry standards and best practices.
• Achieve a level of productivity that is evenly balanced between quantity and quality of performance.
• Handles client escalations and account research for assigned accounts.
• Other duties as assigned.

Qualifications

• 1+ years of experience with alternative investment structures and offerings required.

Preferred Qualifications

• Comprehensive knowledge of financial service industry products and compliance requirements.
• Knowledge of laws and regulations as they apply to IRS regulations.
• CISP Certification.
• RITA Certification.

A reasonable, good faith estimate of the minimum and maximum base salary or pay for this position is $24.53/hr to $36.79/hr. Actual compensation will vary based on various factors including but not limited to location, experience, and performance. A business line incentive may be provided ranging from 0% - 5% of account fee revenue collected, in addition to a medical and other benefits, dependent on the position. For more information regarding our benefits, please visit https://www.ppbi.com/careers.html

CA (Los Angeles applicants): Applicants are notified that the Company is an insured depository institution subject to the restrictions and requirements of Section 19 of the Federal Deposit Insurance Act (12 CFR 303) ("Section 19"). In accordance with Section 19, the Company will consider an applicant's criminal history after an applicant is made a conditional offer of employment. Qualified applicants with criminal conviction records will be considered for employment in accordance with the Los Angeles Fair Chance Ordinance. Section 19 may prohibit the Company from employing an applicant with criminal conviction(s) for fraud, breach of trust, embezzlement, mishandling of money or any crime of violence may have a direct impact on the job duties as set forth in the job description and such convictions may result in withdrawal of a conditional offer of employment in accordance with the Los Angeles Fair Chance Ordinance. Because of the nature of our business, a review of your criminal history is necessary to comply with Section 19 and to avoid substantial risk to our business operations and licensing.

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