EA Family Shelter Advocate - Case Manager

We are seeking an EA Family Shelter Advocate - Case Manager to provide services to families placed within the Emergency Assistance (EA) Family Shelter system that were referred by the Executive Office of Housing and Livable Communities (EOHLC). The EA Family Shelter Advocate - Case Manager is responsible for providing case management services to families, using a trauma informed approach that include, developing monthly Rehousing Plans, referrals to community resources, advocacy, assessments, and crisis intervention, with the goal of placing families into permeant housing.

If you are interested in having an active role in responding to the current Family Shelter crisis, and a position that will not only make a difference in your life, but the lives of others, Community Teamwork is where you want to work!

Community Teamwork our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness.

We offer:

• Hourly Pay Rate (for this role) - starting at $24.34
• Casual work environment
• 4 weeks of Paid Time Off
• Medical, dental, and vision insurance
• Paid Life Insurance
• Tuition reimbursement
• 12 paid holidays (includes one floating holiday)
• Paid sick leave
• Career advancement and professional development
• 5% contribution to your 401K whether you participate on your own or not.
• Great co-workers and a great mission with an outstanding Community Action Agency
• 37.5 hour workweek but paid for 40

Responsibilities include:

• Complete intake and needs assessments with each family, which may involve a broad range of areas including housing, finance & budgeting, employment, education, food & nutrition, school & daycare, legal issues, health, parenting, and daily living skills
• Interview and evaluate clients to formulate Individualized Service Plans based on Program requirements
• Assist families in securing permanent housing by making full use of all available housing opportunities including the private rental market and long-term subsidies including section 8, state aided public housing, state aided subsidies, and income eligible project based subsidies, as well as the HomeBASE Household Assistance Benefit
• Work closely with families to identify and build upon strengths and develop strategies to address barriers and concerns identified through the assessment process
• Maintain compliance standards of EOHLC Shelter Scope of Services
• Help clients build self-sufficiency plans
• Assist clients to transition to self-advocacy roles
• Perform home visits and transport clients
• Provide emergency response management
• Establish and monitor goals
• Work collaboratively with interdisciplinary team of collateral providers; Maintain accurate case records

Qualifications:

• Prior related experience required
• High School Diploma or Equivalent required
• Knowledge and experience working with low income, culturally diverse, and at-risk families and individuals
• Demonstrated knowledge of community resources available to low-income individuals and families
• Excellent customer service, organizational, oral and written communication skills
• Ability to manage multiple priorities and work in a fast-paced environment
• Proficient computer skills required in basic computer software and data collection systems
• Excellent crisis management skills
• Ability to maintain accurate records and confidentiality of information
• Excellent attention to detail
• Valid Driver's License
• Bilingual (English/Spanish, English/ Haitian-Creole, English/Khmer, English/Portuguese) preferred

Equal Opportunity Employer - Vets/Disabled