Employee Assistance Program Clinical Specialist

Now hiring a Employee Assistance Program Clinical Specialist

The EAP Clinical Specialist provides clinical services, and clinical triage to incoming Employee Assistance Program (EAP) client calls, makes referrals to network affiliates, schedules appointments and delivers program support functions directly to eligible employee assistance program clients and program participants. The EAP Counselor works in concert with EAP clinical counselors and administrative staff on ways to improve efficiency and delivery of services

How you belong matters here.

We value our employees' differences and find strength in the diversity of our team and community.

At Presbyterian, it's not just what we do that matters. It's how we do it - and it starts with our incredible team. From Information Technology to Food Services and beyond, our non-clinical employees make a meaningful impact on the healthcare provided to our patients and members.

Why Join Us

Full Time - Exempt: Yes
• Job is based Rev Hugh Cooper Admin Center
• Work hours: Days
• Benefits: We offer a wide range of benefits including medical, wellness program, vision, dental, paid time off, retirement and more for FT employees.

Ideal Candidate: Masters degree in Counseling, Clinical Psychology, or Social Work. Prior experience working or consulting in a business environment

• Masters degree in Counseling, Clinical Psychology, or Social Work is required.
• Computer literacy is required.
• Independent Social Worker
• Licensed Professional Counselor
• Licensed Marriage & Family Therapist

• Respond to incoming calls routed through skill-based technology to meet quality standards and performance measurements.
• Is ready to take calls at the scheduled time, and spends the appropriate amount of time taking calls throughout their shift to resolve contacts on initial encounter.
• Conducts outbound calls as required and meets established quality/quantity guidelines supporting EAP initiatives and/or programs

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

Wellness
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

Inclusion and Diversity
Our culture is one of knowing and respecting our patients, members, and each other. We capture this in our Promise and CARES commitments.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.