FN Americas RBC Customer Engineer

NOKIA
US Annual Base Salary Range * $ 91,488.37 - 169,906.98 USD *Plus, potential incentive/variable compensation for eligible roles
life insurance, paid time off, tuition assistance
United States, North Carolina, Raleigh
2301 Sugar Bush Road (Show on map)
Feb 12, 2025
Network Infrastructure: The pandemic has highlighted how important telecoms networks are to society. Nokia's Network Infrastructure group is at the heart of a revolution to bring more and faster network capacity to people worldwide through our ambition, innovation, and technical expertise. Our Fixed Networks (FN) business group provides an array of "gigabit to the home" solutions to deliver data access to our communication service provider (CSP) customers. This includes Fiber-to-the-home (FTTH) as well as 5G fixed wireless access (FWA), and DSL. We build solutions that don't stop at the home but also bring that gigabit experience into the home using our meshed Wi-Fi solution. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work. The Customer Engineering team works with customer teams, business development, product management, and R&D to provide support and professional services to Fixed Networks customers across the Americas region. Customer Engineers develop and deliver professional services to integrate the full portfolio of Fixed Networks products into customer networks. System Integration & Verification involving planning, design, and execution Network Deployment Detailed Design involving developing configuration templates for software, hardware configuration templates, IP addressing, VLAN, Capacity, and QoS plans Network Element Integration including customizing documentation, performing software updates, establishing and validating connectivity to network and element management system, testing alarms, timing and synchronization, redundancy, call flows, services, and any customer/country specific tests necessary to get customer acceptance and sign off Migration Execution and Legacy Exit involving planning, execution, and management of migration activities including decommissioning obsolete equipment IT Integration including OSS integration with element management systems and customization for provisioning and fault management systems. You have : Degree in Engineering or other relevant field and at least 3+ years professional work experience Access technologies (GPON, XGS-PON, 25G, DSL, DOCSIS) Layer 2/Layer3 protocols It would be nice if you also had: Element Management Systems such as Nokia's AMS 5520 and Altiplano Product Test Experience IPTV video and SIP voice service delivery SDAN / NETCONF / YANG experience Network engineering and network design Come create the technology that helps the world act together Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work What we offer Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered. Nokia is committed to inclusion and is an equal opportunity employer Nokia has received the following recognitions for its commitment to inclusion & equality: One of the World's Most Ethical Companies by Ethisphere Gender-Equality Index by Bloomberg Workplace Pride Global Benchmark At Nokia, we act inclusively and respect the uniqueness of people. Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect. Join us and be part of a company where you will feel included and empowered to succeed. Additional Information US/Canada Nokia Offers a comprehensive benefits package that includes but is not limited to: Corporate Retirement Savings Plan Health and dental benefits Short-term disability, and long-term disability Life insurance, and AD&D - Company paid 2x base pay Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child) Paid time off for holidays and Vacation Employee Stock Purchase Plan Tuition Assistance Plan Adoption assistance Employee Assistance Program/Work Life Resource Program The above benefits exclude students. Disclaimer for US/Canada Nokia Maintains broad annual base salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, and with consideration to internal peer equity.( Check the salary ranges in the job info section for this role) All North America job posts will post for a minimum of 7 calendar days and up to 180 days or until candidate/s identified.