Job posting has expired
Technician
 JLL | |
parental leave, paid time off, 401(k)
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 United States, Pennsylvania, Malvern | |
 Feb 21, 2025 | |
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JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Qualifications * Must have a good working knowledge of different types of audio-visual equipment including operation, set-up, troubleshooting, and explanation of equipment * Must have a good working knowledge of different types of video conferencing equipment \ ie. Microsoft Teams, Cisco systems * Ability to work in a collaborative team environment, as well as independently, and follow directions from supervisor * Must have excellent customer service skills, and maintain a positive and professional appearance and attitude * Must possess a high level of attention to detail, excellent time management skills, and ability to multi-task and prioritize work responsibilities * Respect diversity, and follow all company policies and procedures * Must be able to lift 50 lbs Responsibilities * The Onsite Support Technician is a client-facing position responsible for setting up and operating a variety of high-end audio-visual equipment for live/virtual/hybrid client meetings and events * Also responsible for trouble-shooting any issues, and removal of equipment post-event * Currently hiring for Full Time * some evening & weekend work is required * Work closely with clients and the in-house Operations team to ensure the successful completion of events * Set-up, tear-down, and occasional loading and unloading of equipment * Operate different types of audio-visual equipment, for both live and virtual events
Provide excellent customer service to clients, promptly handling any equipment changes/requests * Ensure equipment is functional, safely, and professionally presented, and that client is familiar or comfortable with the operation of any equipment they are utilizing * Trouble-shoot any equipment issues with satisfactory resolution Responsibilities * A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction * This position reports to an Operations Manager, Operations Director or Director, Event Technology * Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section * Strives to exceed the expectations and needs of internal and external customers * Maintains a positive relationship with all clients through effective communication * Meets with guests on site to ensure that their needs are met and the equipment setup is working properly * Monitors events and checks in on customers throughout the day Qualifications * Must have a good working knowledge of different types of audio-visual equipment including operation, set-up, troubleshooting, and explanation of equipment * Must have a good working knowledge of different types of video conferencing equipment \ ie. Microsoft Teams, Cisco systems * Ability to work in a collaborative team environment, as well as independently, and follow directions from supervisor * Must have excellent customer service skills, and maintain a positive and professional appearance and attitude * Must possess a high level of attention to detail, excellent time management skills, and ability to multi-task and prioritize work responsibilities * Respect diversity, and follow all company policies and procedures * Must be able to lift 50 lbs Responsibilities * The Onsite Support Technician is a client-facing position responsible for setting up and operating a variety of high-end audio-visual equipment for live/virtual/hybrid client meetings and events * Also responsible for trouble-shooting any issues, and removal of equipment post-event * Currently hiring for Full Time * some evening & weekend work is required * Work closely with clients and the in-house Operations team to ensure the successful completion of events * Set-up, tear-down, and occasional loading and unloading of equipment * Operate different types of audio-visual equipment, for both live and virtual events
Provide excellent customer service to clients, promptly handling any equipment changes/requests * Ensure equipment is functional, safely, and professionally presented, and that client is familiar or comfortable with the operation of any equipment they are utilizing * Trouble-shoot any equipment issues with satisfactory resolution Responsibilities * A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction * This position reports to an Operations Manager, Operations Director or Director, Event Technology * Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section * Strives to exceed the expectations and needs of internal and external customers * Maintains a positive relationship with all clients through effective communication * Meets with guests on site to ensure that their needs are met and the equipment setup is working properly * Monitors events and checks in on customers throughout the day Location: On-site -Malvern, PAIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
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