Product Manager, Product Analytics (Remote)

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.

At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.

We're on a mission to bring the focus back to what truly matters - patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 12 billion transactions annually, our influence is continually expanding.

Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.

Reporting into the Sr. Director of Product Transformation and Operations, the Product Manager of Product Analytics will be responsible for driving and maintaining a community of practice for product analytics across Availity's product organization. This role will be responsible for maintaining a robust and rich platform of product analytics including establishing proper governance, teaching teams how to capture and utilize analytics to drive value for their products and being the key subject matter expert in creating insights that drive key business and product decisions for their products.

Sponsorship, in any form, is not available for this position.

Location: Remote, US

Why you want to work on this team:

• You will be a key enabler for driving analytics and insights across Availity's portfolio of products
• You will play a pivotal role in continuing to upskill our product analytics organization and establish a deep community of practice that will be visible to many users in the organization
• You will be a part of a team extending Availity's position as a data-driven organization and supporting its continued growth and success
• This is a highly visible position with opportunities for interaction with Availity's senior leadership

To be qualified for this position you:

• Minimum of 5 years' experience within a Product analytics or Product management role focused on analytics / data-driven products
• Experience in the healthcare technology field and specifically with a data-driven role
• Experience in developing insights, analytics and dashboards from healthcare and product data to drive to successful outcomes
• Worked in and are comfortable in operating and driving to outcomes through collaboration with a matrixed organization and coordinating across disciplines and teams
• Must have strong written and verbal communication skills and experience working across multiple levels (including executive level), functions and regions.
• Technical skills and experience in data analysis, SQL, python or statistical languages.
• Familiarity with product analytics software and platforms
• Experience working in an Agile environment using tools such as Jira

You will set yourself apart with:

• Experience in establishing a community of practice and upskilling an organization in their data analytics and data literacy abilities
• Familiarity with healthcare datasets and healthcare business intelligence ecosystem
• Familiarity with maintaining and governing a product analytics platform

You will be:

• Establishing a community of practice for our product analytics and helping to drive data upskilling and data literacy across the organization
• Partnering closely with cross-functional BU teams to better extract and utilize data and analytics to drive positive outcomes across Availity's portfolio of products
• Maintaining a rich product analytics platform to ensure teams can access and use product analytics data for their own intended outcomes
• Maintain proper documentation and governance for our product analytics platform to ensure we internally democratize our product analytics data to its fullest extend
• Evangelizing product analytics to internal stakeholders and enabling data utilization with appropriate training, support and subject matter expertise.
• Working cross-functionally in a matrix driven environment.
• Collaborating with Account management and Marketing to develop material to convey product capabilities and value in partnership with product teams
• Supporting business case for expanding our suite of product analytics solutions
• Partner with product and engineering teams as a key subject matter expert to utilize data and analytics to generate insights and drive key outcomes across Availity's product portfolio
• Instituting a community of practice for our product analytics organization that includes helping train and upskill the product organization with data and analytics skills, data literacy and practical applications of data, analytics and insights
• Developing and maintaining a data-rich and well-governed product analytics platform to enable the broader Availity organization to develop and extract insights from product utilization
• Partnering with teams to understand additional tools and capabilities needed to expand their utilization of insights and work with internal product and engineering teams on developing and delivering those capabilities

Availity culture and benefits:

• Availity is a certified "Great Place to Work"! Culture is important to us and there are many ways for you to make your mark here!
• We have several Diversity & Inclusion teams, a Young Professionals Group, a She Can Code IT group for women in tech, and various ways to engage with fellow Availity associates.
• Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!
• Don't feel like wearing business attire? Cool, you can wear jeans - we are a casual place.
• We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one!
• We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits.
• Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.
• Interested in furthering your education? We offer education reimbursement!
• Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents.
• Want to work for an organization that gives back to the community? You're at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.

Next steps:

After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process.

Interview process:

• Recruiter Recorded Video Pre-Screen
• Video Interview with Hiring Manager
• Video Interview with Product director, Data Products
• Final Video Interview with Chief Product Officer

Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.

Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify.

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