Collections Coordinator

The Pasha Group
United States, Nevada, Reno
590 Double Eagle Court (Show on map)
Feb 19, 2025
Description Position at The Pasha Group Information for California residents about our collection and use of job applicant personal information can be found here: Privacy Practices Collections Coordinator - Keep Cash Flow Strong & Customer Accounts on Track! Are you a driven problem-solver who thrives on ensuring invoices are paid on time, resolving account discrepancies, and maintaining strong financial operations? As a Collections Coordinator at The Pasha Group, you'll play a crucial role in managing accounts, minimizing bad debt, and keeping cash flow moving. If you're a detail-oriented professional with a customer-focused mindset, this is your opportunity to make a real impact in a dynamic, fast-paced environment! Your Role: Resolve, Reconcile & Strengthen Financial Performance Own the Collections Process - Manage inbound and outbound calls, emails, and written communications to follow up on outstanding payments. Negotiate & Resolve Payment Issues - Work closely with customers to coordinate payment plans, resolve disputes, and ensure smooth account reconciliation. Keep Accounts Updated & Accurate - Record collections activities, account adjustments, and payment updates in company systems to maintain precise financial records. Analyze & Identify Trends - Review weekly receivables reports, flag slow-paying accounts, and provide recommendations for settlements or adjustments. Collaborate with Internal Teams - Partner with sales, billing, and operations teams to research account issues, investigate discrepancies, and improve invoicing accuracy. Take Proactive Measures - Identify accounts that may require further escalation or external collections efforts and strategize with management. Support Financial Operations - Maintain daily schedules, logs, and reports to keep collections processes running efficiently. What You Bring to the Team Education: High school diploma or equivalent with college-level math or accounting coursework required. Associate degree in Accounting, Business, or a related field preferred. Experience: 2+ years in a collections or accounts receivable role. Strong experience in worksheet preparation and financial data analysis. Technical & Analytical Skills: Intermediate proficiency in Microsoft Excel and basic knowledge of Word & Outlook. Understanding of collections processes, accounts receivable workflows, and general ledger structures. Strong attention to detail in analyzing reports, tracking payments, and resolving account issues. Strong Communication & Negotiation Skills - Ability to balance assertive collections efforts with professional and courteous customer interactions. Problem-Solving Mindset - Skilled at troubleshooting account issues, making sound decisions, and implementing solutions quickly and effectively. Confidentiality & Integrity - Ability to handle sensitive financial information with discretion and professionalism. Why Join The Pasha Group? Make a Direct Impact - Your efforts will strengthen financial health, improve cash flow, and support overall business success. Collaborate with Top Talent - Work closely with finance, operations, and sales teams to drive collections strategies. Career Growth & Learning - Expand your expertise in financial operations, customer account management, and process improvement. Fast-Paced & Rewarding Environment - Take on exciting challenges that enhance efficiency and optimize receivables. Additional Details Work Environment: Corporate office setting with cross-functional collaboration. Physical Requirements: Frequent data entry, report analysis, and account reconciliation. If you're a motivated collections professional ready to take ownership of accounts, minimize risks, and maximize financial performance, apply today and become an essential part of The Pasha Group's success! Screening Requirements Background Checks Must be fully vaccinated against COVID-19, except as prohibited by law. The information included in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive or exhaustive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The salary range listed is based on the geographic zone associated with this role: Reno, NV. If you are applying to work from a different location, the salary range may vary to align with the cost of labor and market conditions in that area. For applicants from other zones, we encourage you to reach out to us to confirm the relevant salary range for your specific location. Starting pay will be determined by job-related factors including experience, education, and business needs and may be modified at any time. Zone 3: Starting rate $21.00; up to $23.00 for highly qualified candidates The Pasha Group family of companies are EOE/AA Employers - Minority/Female/Veteran/Disabled/and other Protected Categories The Pasha Group family of companies are EOE/AA Employers - Minority/Female/Veteran/Disabled/and other Protected Categories