Program Aide - Evenings and Nights

The Salvation Army Midland Division Family Haven Shelter is looking for a Program Aide to maintain shelter security, maintain control, and assist homeless clients occupying overnight warming center.

This is a full-time, 32-40 hours per week position, with a starting pay of $16.00 per hour. The Salvation Army Family Haven is located at 10740 Page Ave, Saint Louis, Missouri

Essential Functions

1. Monitor clients to maintain control and assure safety of clients in building and on grounds. Enforce resident policies and procedures.
2. Accomplish intake interviews on all clients including police clearance and explain thorough explanation of policies and procedures. Assign beds for lodging and give out bed linens as needed.
3. Make shelter journal log entries of incidents during the shift and read the previous entries at the beginning of the shift.
4. Record statistics of attendance at house meetings and maintain client roster list.
5. Make resident bed checks every hour during the night.
6. Answer phone calls and take/pass messages as necessary.
7. Assign/monitor chores to be completed by residents. Assist with training for chores. Keep office clean.
8. Wake clients up as necessary.
9. Maintain confidentiality and comply with Salvation Army Safe from Harm guidelines.
10. Participate in other activities as directed (e.g., team meetings, in-service training, fund-raising/special events, etc.).
11. Maintain positive work atmosphere by behaving and communicating in a manner that fosters good relationships with clients, co-workers, and supervisors. This includes but is not limited to such actions as: resolutions of conflicts in a professional manner; courteous treatment of staff, visitors, and clients; respect of others' property and person; and professional and appropriate communication to and about clients, co-workers, and supervisors.

Qualifications

• Associates degree with four years of experience working in a Social Service agency or residential experience. Education in psychology, social work, criminal justice, or other related fields is a plus.
• Must be a team player, a self-starter, and perform well with minimum supervision.
• Good communication skills are essential, as well as an ability to work with diverse and challenging personalities are essential.
• Must be capable of performing the above essential duties in an office environment to include using a computer, answering phones, etc. Most work will be indoors in a temperature-controlled environment.