General Summary The Domestic Trade Solutions Manager is responsible for the oversight of truck brokerage on a daily basis as well as domestic freight forwarding to ensure the freight is transported in the safest, most efficient and cost-effective way. This role focuses on reporting, monitoring, and improving the facilitation of the shipment of goods with carriers to provide cost effective and timely solutions for our customers.
Primary Responsibilities
- Manage the full cycle of freight brokerage operations, including negotiating rates with carriers and coordinating shipments with customers
- Develop and maintain relationships with carriers and customers to ensure high levels of service and customer satisfaction
- Support airfreight and LTL products
- Provide timely and accurate communication to customers and carriers regarding shipment status, delays, and issues
- Maintain accurate and up-to-date records of all transactions and activities
- Stay up to date with industry trends, regulations, and best practices
- Completes other tasks and duties as assigned
Education/Experience
- 3 years' experience specifically with domestic truck brokerage.
- 2 years' experience specifically with LTL and airfreight forwarding experience.
- Demonstrated excellent leadership skills to encourage and guide co-workers relative to brokerage work.
- Strong negotiation and communication skills.
- Excellent skills for communicating and relating with both team members and customers.
- Proficient in Microsoft Office and transportation management software.
- Ability to multitask in an interrupt-driven environment.
Physical/Cognitive Requirements
With or without accommodation: Ability to follow policies and procedures.
* Ability to read, write and interpret information.
* Ability to add, subtract, multiply and divide.
* Ability to use hands to finger, handle, or feel.
* Ability to sit/walk/stand for duration of shift
* Must possess visual acuity to perform essential job functions.
* Ability to conduct physical tasks with a full range of motion throughout the warehouse environment.
* Ability to lift/carry items up to 50 pounds FedEx Supply Chain, Inc., as well as its subsidiary companies, is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
FedEx Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact FSC.TalentAcquisition@fedex.com. Perks and Benefits at FedEx Supply Chain (FSC):
* **Competitive Pay**: Competitive wages depending on your location and experience, paid bi-weekly for both full and part time opportunities.
* Tuition reimbursement program
* Holiday pay and accrued paid time off programs offering both Vacation and PTO
* Medical, dental, vision and voluntary benefits available on day one
* Basic life & Basic AD&D coverage
* Supplemental Life and Supplemental AD&D
* Short-Term and Long-Term Disability coverage for full time employees following 180 days of service.
* Paid parental leave for both moms and dads
* Paid bereavement and jury duty ** Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, education/training and a candidate's work experience.
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FedEx Supply Chain
parental leave, paid time off, tuition reimbursement
Jul 01, 2025