IT Manager

ESSENTIAL DUTIES & RESPONSIBILITIES

• Analyzes complex business needs presented by the user community and/or clients and recommends technical solutions
• Supports and recommends the best solution to support business growth, especially for establishment of additional facility in Americas and M&A integration.
• Ensures the consistency and maintainability of existing applications by creating, maintaining, and enforcing standards/procedures for implementing technical solutions.
• Participates on all hardware and software evaluations; periodically reviews and analyzes investments made and reports with insight to management.
• Develops, maintains, and drives IT Department Framework.
• Develops and maintains IT Service Catalog.
• Represents the IT function at customer review meeting when appropriate.
• Plans and develops policies and procedures for carrying out computer network operations.
• Prepares progress reports to inform management of project status and deviation from goals.
• Prepares proposals and solicits contracts from outside firms during IT related projects; manages on an on-going basis software, hardware and telecommunications contracts.
• Stay abreast of trends and regulations to ensure effectiveness and compliance.
• Develops and maintains company Disaster Recovery Plan
• Responsible for JSOX (Japan Sarbanes Oxley) compliance and network security.
• Assists in development of budget and monitoring of expenditures.
• Responsible for ISO certification of IT systems.
• Responsible to define and maintain cybersecurity, network and data security policies, procedures and solutions.
• Coordinates US corporate website planning and ensures appropriate review of content.
• Proposes the appropriate IT organization to management according to business needs and environmental change.
• Directs and prioritizes the workload of the Infrastructure Team and direct reports; assigns team members for IT related projects and manage the project progress and cost with them.
• Documents job duties, procedures, updates, etc.
• Directs education programs for her/his staff; trains team members and/or gives them the opportunity for training to raise their skills

• Must demonstrate the following emotional intelligence skills:

• Emotional Empathy
• Positive Attitude
• Excellent Communication Skills
• Flexibility / Adaptability
• Interpersonal Skills

OTHER RESPONSIBILITIES

• Maintain complete and open lines of communication with other personnel, functions, or departments to facilitate operations and interaction in the organization.
• Keep supervisor informed of status and progress, ensuring that regular and periodic communication takes place.
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks and keeping abreast of industry trends and related compliance issues within the area of responsibilities.
• Maintain professional conduct, attendance, and high ethical standards in the work place, complying company's policies and procedures.
• Fulfill mandatory training requirements applicable for department and job duties as appropriate.
• Perform other duties and responsibilities as required or requested by supervisor or Management.