Omni Care Intern 2025 - Catering & Conference Services

La Costa Resort and Spa

Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf and tennis, eight pools and more anxiously wait to welcome your arrival.

Omni La Costa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Omni La Costa may be your perfect match.

This Omni Care Intern position's focus will be on assisting the catering and conference services team at a resort by supporting event planning, managing food and beverage orders, coordinating with clients, setting up event spaces, and ensuring smooth execution of conferences and large-scale catering events, while gaining hands-on experience in the hospitality industry, always keeping in mind the Power of One. Reports to Senior Catering Manager and Senior Conference Services Managers.

Assist the catering and conference services team in creating banquet event orders, diagrams, and resumes for conferences and events based on client needs and budget.
• Collaborate with the catering and conference services sales team to gather event details and manage client expectations.
• Assemble and coordinate customer gifts and amenity orders
• Coordinate with various resort departments like banquets, front office, housekeeping, AV, and maintenance to ensure seamless event setup.
• Assist with the preparation of site inspections with potential clients, showcasing the resort's catering and conference facilities.
• Assist in setting up and breaking down event spaces, including tables, chairs, linens, and decor.
• Monitor event execution, addressing any issues that arise during conferences and catering functions.
• Attend daily BEO meetings
• Update and manage catering databases with client information.
• Assist with creating and updating estimates of charges and invoices for events and conferences
• Assist with creating contracts for catering events

Learning Objectives:

• Gain comprehensive understanding of resort catering operations and event planning procedures.
• Develop client-facing skills and the ability to manage client expectations.
• Acquire hands-on experience in coordinating large-scale conferences and catering events.

This job description is not intended to be and should not be construed as an all-inclusive list of all responsibilities, skills, efforts or working conditions associated with the position. While it is intended to be an accurate reflection of the job requirements, La Costa Resort and Spa Management reserves the right to modify, add or remove duties and to assign other duties as necessary.

• Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
• Excellent communication and interpersonal skills to interact with clients and internal stakeholders.
• Attention to detail and commitment to delivering high-quality service standards.
• Basic knowledge of food and beverage service protocols.
• Proficiency in Microsoft Office Suite and event management software.
• Willingness to work flexible hours, including weekends and holidays, as needed.
• Must have excellent professional communication skills in English, both verbally and in writing via e-mail, by telephone and in person.
• Knowledge of computers is essential.
• Be an empathetic problem solver with excellent relationship building skills.
• Willingness to learn and take on different projects.
• Ability to adapt to changing environments.
• Must be able to walk, sit, stand, squat, and lean during daily business for extended periods of time.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee frequently is required to talk or hear. The employee is occasionally required to sit; stoop, kneel, crouch, or crawl; and taste or smell. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

Pay Rate: $23.20