Freshman Admissions Counselor/Recruiter

University of North Texas - Dallas
United States, Texas, Dallas
7300 University Hills Boulevard (Show on map)
Feb 20, 2025
Title: Freshman Admissions Counselor/Recruiter Employee Classification: Recruitment/Admissions Assoc Campus: University of North Texas - Dallas Division: DAL-Student Aff & Enrollment Mgmt SubDivision-Department: DAL-Student Aff & Enrollment Mgmt Department: DAL-Admissions-UG-521200 Job Location: Dallas Salary: Commensurate with experience FTE: 1.000000 Retirement Eligibility: About Us - Values Overview: Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year. We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an inclusive environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team. Learn more about the UNT System and how we live our values at www.UNTSystem.edu. Department Summary The University Of North Texas at Dallas - the first four-year public institution of higher education in the city - seeks an individual who will help shape the character of a 21st century, teaching-focused university. Candidates should be able to express enthusiastic support for the mission of the university to transform the lives of students, families and communities by providing high-quality, student-focused education in preparation for tomorrow's careers, and its vision to create the place of choice where students are inspired to learn, faculty are inspired to teach and the community is inspired to support. For more information about the university, go to: http://untdallas.edu/. Position Overview This position contributes to increasing the population of college ready admitted and enrolled undergraduate students through use of the of following methods: identifying and building a pool of prospective students within an assigned recruitment territory, developing a data driven recruitment plan, coordinating travel schedule, and maintaining an aggressive communication campaign with prospective students and families. This individual will assist with college ready initiatives aimed at increasing prospective student engagement and enrollment. This position reports directly to the Associate Director for Freshman Admissions & Recruitment Initiatives. Minimum Qualifications Bachelor's Degree in a related field and one year of college readiness, student services, student affairs, counseling, advising, or related experience; or any equivalent combination of education, training, experience. Knowledge, Skills and Abilities Considerable knowledge of college readiness standards and initiatives.Considerable knowledge of University policies and procedures related to functional area (or ability to rapidly assimilate)Ability to keep complex records; to assemble and organize data of complex nature, and to prepare and submit reports in acceptable formats.Strong presentation skills. Strong and creative problem solving skills. Ability to establish and maintain good working relationships. Ability to communicate effectively with diverse populations verbally and in writing. Ability to work independently. Knowledge of safety and security precautions appropriate to work performed. Must be able to travel extensively, primarily in the North Texas region. Preferred Qualifications Experience working in a university admission department or similar department. Masters degree in a related field. Effective communication skills. The ability to develop knowledge of, respect for, and the skills to engage with a diverse population. Program and territory management experience. Experience utilizing innovative technology such as a CRM solution (i.e. Salesforce) a plus. Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and video conferencing platforms (i.e. Zoom, MS Teams, etc.). Previous public speaking and presentation experience. Strong sales background and people skills preferred, background in customer service, marketing, and higher education is beneficial. Ability to adapt to rapidly changing environment. Bilingual English/Spanish is preferred. Ability to work a flexible schedule beyond normal office hours, including some early mornings and late evenings as well as weekends. Required License/Registration/Certifications Job Duties: Plan, implement, and assess comprehensive data driven student recruitment strategies and programs, including campus visits and presentations, which improve student engagement and yield to align with best practices. Provide general knowledge about admissions, Texas Success Initiative (TSI), financial aid, scholarships, support services, advising/registration, housing and orientation. Provide pre-advising for prospective transfer students utilizing unofficial transcript evaluations and/or online transfer credit evaluation technology Execute exceptional customer service through consistent follow-up (phone calls and all correspondence) with prospective students and their families, current and existing school partnerships to provide student enrollment support and troubleshoot enrollment barriers. Work directly with applicants to resolve issues which may arise during the application and admission process such as complaints and appeals of admissions denials. Develop and implement a communication plan involving all constituents central to recruiting students to the University including academic advising, student solutions, financial aid, and other departments. Communicate effectively and efficiently with prospective students and college advisors, in person, phone, email, text messaging, printed media, CRM, and virtual media platforms in order to establish a relationship between the college advisor/counselor, prospective student, and UNT Dallas. - () Perform data entry via the university's CRM and other databases relevant to student records for accurate recordkeeping of all recruitment activity to ensure department goals are met and compliance with records management, privacy, and office procedures. Increase public awareness of UNT Dallas while establishing community contacts in assigned territory. Represent the Office of Admissions to prospective students, community college advisors, high school counselors, and University alumni in a public speaking capacity. Contribute to on campus and off campus events related to recruitment, admissions and enrollment yield such as campus preview days, open house events, information sessions, campus visits and tours, Admitted Student events, and new student orientations. Track, analyze, and report statistical data to measure effectiveness and impact of recruitment activities based on key performance metrics. Contributes to the overall success of the Student Affairs and Enrollment Management Division and the University by performing all other duties and responsibilities as assigned. Work Schedule: Monday - Friday 8am- 5pm; Ability to work a flexible and non-traditional schedule to include weekends. Driving University Vehicle: Yes Security Sensitive: This is a Security Sensitive Position. Special Instructions: Please include: Resume Cover Letter References Benefits: For information regarding our Benefits, click here. EEO Statement: The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, facilities and employment practices. The University of North Texas System immediately investigates complaints of discrimination and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.