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Community Outreach Specialist (Remote within Oregon and bordering geographies)

Acentra Health
paid time off
United States, Oregon, Portland
Feb 21, 2025
Company Overview

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes - making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.


Job Summary and Responsibilities

Acentra Health is looking for a Community Outreach Specialist to join our growing team within Oregon, and bordering geographies of Washington or Idaho.

Job Summary:

  • The purpose of this position is to support, and maintain relationships with community members, Open card members, physicians, providers, and community organizations to research, design and develop meaningful and up-to-date educational materials. This position will also lead translation services, transcreation processes, and work closely with internal and external stakeholders on multiple projects.

Responsibilities:

  • Assist and support leadership to meet all deliverables.
  • Prepare and present listening sessions to Open Card Fee-for-Service Medicaid beneficiary groups throughout the state.
  • Maintain reports of community engagements made by Acentra Health.
  • Work with operations on multiple projects and collaborate with project teams to plan interventions to reach intended audiences.
  • Document results, feedback, and lessons learned from each intervention.
  • Collaborate with operations teams in designing practical tools associated with interventions (e.g., reminder systems) that can be shared with collaborators.
  • Represent and set up meetings on behalf of Acentra Health.
  • Maintain project report documentation.
  • Engage on identified opportunities for improvement, engage priority populations, and evaluation outcomes.
  • Adhere to policies and procedures for the Community Engagement department.
  • Other duties as assigned.
  • Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.

** This position requires you to have a clean Motor Vehicle Record. **


Qualifications

Required Qualifications/Experience:

  • Bachelor's Degree and 2+ years of related experience, or an equivalent combination of education and experience.
  • Experience with translation, transcreation processes, or bilingual speakers.
  • Experience with the principles of equity.
  • Intermediate Microsoft Office and desktop publishing.
  • Up to 25% field-based, must reside in Oregon, or a bordering geography (as listed in the Job Summary and Responsibilities section above).

Preferred Qualifications/Experience:

  • Experience setting up community meetings.
  • Fluent in medical terminology and familiar with Continuous Improvement tools and techniques.
  • Excellent communication and organizational skills.
  • Graphic software skills.
  • Ability to develop needs assessment methods, both qualitative and quantitative.
  • Possess the ability to work independently on assigned projects, especially cross-functional teams.
  • Excellent interpersonal skills, and the ability to establish and maintain effective working relationships.
  • Bilingual.
  • Equity training.
  • Community organization, Coordinated Care Organization (CCO) or Oregon health system experience.
  • Serving vulnerable populations.
  • Lived Experience Advisory Panel (LEAP)/Community Advisory Council (CAC) experience.

#LI-SD1

Why us?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

We do this through our people.

You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.

Benefits

Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

Thank You!

We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!

~ The Acentra Health Talent Acquisition Team

Visit us at Acentra Health

EEO AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.

Compensation

The pay for this position is listed below.

"Based on our compensation philosophy, an applicant's position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level."


Pay Range

USD $43,000.00 - USD $65,000.00 /Yr.
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