Global Account Manager

The application window is expected to close on: March 7th, 2025.

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Candidate must reside within commutable distance to New York City, US

Welcome to a team that places the utmost importance on our customer, passionately advocating for their needs and ensuring they remain our #1 priority. We are dedicated to serving them and delivering an exceptional customer engagement. Our focus is on achieving outcomes that help our customers meet their business objectives.

We believe that teamwork is the cornerstone of success, especially when managing a large and complex account. That's why we've cultivated an inclusive culture centered around trust, empowerment, and communication. Our team embodies the "One Cisco" spirit, working collaboratively to earn our client's trust and business every day.

In our fast-paced environment, we are fueled by energy and hustle, constantly pushing boundaries and driving innovation to the next level. Our team's commitment and dynamic approach are our competitive advantages, enabling us to consistently deliver outstanding results and ensure our clients achieve their goals.

In the Global Account Manager role, you will be responsible for developing and executing comprehensive sales campaigns and ambitious growth strategies. You will build action plans to deliver key customer outcomes while driving Cisco's growth. Your role will involve making solid long-term business decisions, including fostering customer loyalty, aligning business units, and balancing short-term business needs with long-term goals. Additionally, you will orchestrate a large extended team centered around a mutual goal.

The key performance traits for this role include:

• In-depth knowledge of the selling process, including strategic account planning, extended resource engagement, and sales cycle management.
• Ability to develop and maintain relationships with key stakeholders, understanding and advocating for their priorities to drive business value.
• A pro-active approach centered around solving customer challenges to create tangible business outcomes.
• Responsibility for weekly, monthly, and quarterly forecast accuracy, pipeline development, and customer satisfaction. Team selling is required.
  
  

• 7+ years of technology sales experience.
• Extensive knowledge and experience leading a large account, including forecasting, quota attainment, sales presentation skills, and short/mid/long-term opportunity management.
• Experience working with sophisticated strategic accounts, including interactions with decision-makers and other executives within the account.
• Experience orchestrating extended team members to achieve a common goal.

• Ability to deliver business value to the account and build on customer relationships.
• A self-starter, who is up to the challenge, persistent, and prioritized
• Strong negotiation skills with peers, partners, and customers using a win/win philosophy. Ability to position end-to-end solutions and articulate Cisco strategies to senior customer executives.
  
  

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection-we celebrate our employees' diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer-80 hours each year-allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!