Seasonal Fulfillment and Receiving Support Associate, Kingston Collection

Job Summary

Are you ready to make this holiday season magical for our shoppers? As a Seasonal Store Support Colleague, you will be the backbone of our holiday operations. In this role, you'll manage the flow of merchandise into and out of our stores, handle the unloading and processing of inventory, and pick, pack, and ship customer orders. You will work with other team members to achieve department goals and maintain a positive work environment. Most importantly, you will put the customer first, greeting and assisting our customers when needed.

We're looking for flexible team players who thrive in our fast-paced environment, can switch between multiple tasks, and can work various shifts including nights, weekends and holidays.

What you will do

• Greet customers warmly and direct them to the appropriate department.
• Unload and unpack merchandise, remove packaging, and add security tags
• Sort and label merchandise, keeping the receiving area clean and organized
• Complete all processing and receiving activities in accordance with productivity standards, timelines, and asset protection inventory control and compliance procedures
• Ensure promotional signage is accurate and up-to-date
• Move merchandise to the stockroom or sales floor, assisting with product placement and seasonal changes
• Select and pack merchandise from the selling floor, process shippable returns, and abandoned in store pickup orders
• Retrieve and deliver orders curbside, ensuring timely completion of online pickups
• Collaborate with team members to meet goals and maintain a positive environment
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.

Who you are

• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.
• Ability to communicate and share information with diverse groups of customers and peers.
• Self-starter; able to adapt quickly to changing customer expectations and needs.
• Resourceful and able to adapt quickly to changing priorities and deadlines.
• Must be able to (1) understand and communicate effectively with customers, co-workers, and supervisors, and (2) read and understand employment policies and safety rules/procedures in English.
• No Education or Experience Required.

Essential Physical Requirements

• Prolonged periods (at least two consecutive hours) of standing/walking around the store or department.
• Frequent use of computers and handheld electronic equipment.
• Reaching, including above eye level, crouching, kneeling, stooping, climbing ladders, and color vision.
• Lifting and moving items weighing up to 50 lbs.

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