Faculty Course Support Specialist-Statistics and Data Science

Faculty Course Support Specialist-Statistics and Data Science

About the Statistics and Data Science Department

Statistics and Data Science (SDS) is a joint department with three participating colleges including ILR, CALS and Bowers CIS as the lead dean. The department combines the traditional tools of statistics, a solid foundation in probability theory, and the skills of computer science into a single, radically collaborative department. The department offers undergraduate degrees in Biometry through CALS and Statistics and Statistical Science through the College of Arts and Sciences, and minor degrees in Data Science and Actuarial Science. A master's in applied Statistics and Data Science and a PhD graduate degree program. It is home of the Field of Statistics and is also closely associated with and oversees the Cornell Statistical Consulting Unit.

The Opportunity

The Statistics and Data Science department is seeking a customer-service driven and collaborative professional to serve as our Faculty Course Support Specialist. In this role, you will provide specialized course support and administrative assistance to faculty, lecturers, post-docs, visitors, and the Statistical Consulting Unit. This role requires a high level of confidentiality, discretion, and the ability to manage multiple priorities effectively.

Key Responsibilities:

• Provide comprehensive course management support, including:
  • Preparing course materials
  • Maintaining Canvas sites and Student Disability Services systems
  • Coordinating exam sessions, TA meetings, and review sessions
  • Managing academic integrity cases and special needs accommodations
• Coordinate complex travel arrangements and process reimbursements
• Handle business-related procurement requests
• Prepare correspondence, reports, and other materials with discretion
• Support and serve as a backup to the Assistant to the Chair
• Conduct the department's annual Facilities Inventory process
• Serve as the Capital Asset representative for the department

This is a full-time (39 hours/week) Contract College position that is based in Ithaca, NY. This position follows a 3:2 campus-to-home hybrid work arrangement after a period of orientation and training. This hybrid work arrangement is subject to change at any time. Work hours are 8am-4:30pm Monday through Thursday and 8am-3:30pm on Fridays.

What You Need

We are seeking a team member who is detail-oriented, collaborative, and an effective communicator. Additionally, you will:

• Hold an Associate's degree and 2 to 4 years relevant experience or equivalent combination.
• Have experience in and/or demonstrated commitment to supporting diversity, equity, access, inclusion, and wellbeing.
• Have experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
• Utilize excellent communication, organizational and interpersonal skills.
• Be detail-oriented and demonstrate sound judgment.
• Display exceptional customer service skills and have the ability to handle competing priorities required.
• Demonstrate ability to work independently, problem solve and as a member of a team.
• Work effectively with a diverse group of individuals including faculty, staff, students and visitors.
• Project a professional image and demonstrate the ability to diplomatically handle a wide variety of situations.
• Be technically adept using a variety of business or technical programs to complete information management or production tasks. (Microsoft suite, OBIEE, Faculty Center, Course Management System, Ed Discussions, Slack, etc.). Familiarity with Cornell financial systems (ex: Concur, PCards

If you possess these experiences and skills this may be the role for you! There are a few other qualifications we would view as incredibly helpful in this role, to include:

• Bachelor's degree. Advanced knowledge of Cornell systems and procurement policies strongly preferred.
• Advanced knowledge of Cornell systems including Faculty Center, Gradescope and Canvas. Familiarity with procurement and travel policies is strongly preferred. Familiarity with Cornell financial systems (ex. Concur, Procurement, eShop, OBIEE).

A cover letter and resume are required for further consideration for this position.

Rewards and Benefits

• This position is eligible for a hybrid work arrangement. Employees typically perform this role
  remotely 2 days per week and on-campus 3 days per week. The university reserves the right to modify, suspend, revoke or terminate the hybrid work arrangement at any time.
• This position is based in Ithaca, New York. Employees who work remotely may receive
  multiple W-2 Forms depending on their work location. The New York Convenience of employer guidelines require New York State individual tax reporting and withholding for this position. Additional individual state income tax filings may also be required if working temporarily outside of New York State.
• Cornell receives national recognition as an award-winning workplace for our health, wellbeing, sustainability, and diversity initiatives.
• Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: https://hr.cornell.edu/benefits-pay.
• Our leave provisions include health and personal leave, three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1 and two floating holidays. Learn more about holiday and accrued time off, visit: https://hr.cornell.edu/about/employment-policy-practice/employment-policies/time-and-leaves/holiday-and-accrued-time
• Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program.
• Follow this link to learn more about the Total Rewards of Working at Cornell: https://hr.cornell.edu/jobs/your-total-rewards.

Visa Sponsorship is not available for this position.

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