Commercial Closing Supervisor (Remote in Atlanta, GA or Jacksonville, FL)
 Ameris Bank | |
life insurance, vision insurance, vacation time, 401(k), retirement plan, employee discount
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 United States, Florida, Jacksonville | |
 Feb 24, 2025 | |
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Description
Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app. Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, you'll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customer's needs. When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers. At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and allies as well as professional development opportunities to drive ongoing education. Learn more about our purpose and how you can bring it to life as an Ameris Bank teammate. The Commercial Closing Supervisor provides supervision, workflow management, coaching, recruiting and overall guidance of post-closing activities for a wide-range of commercial loans. The position oversees quality control related to activities such as loan balancing, submitting loans for booking, imaging, commercial file review, tickler management, collateral perfection, withdraws and denials, original loan file collection. Performs other projects and duties as assigned. Essential Functions, Duties, and Responsibilities: * Leads, motivates, develops and supervises daily operations of the Commercial Loan Specialists. * Delegates work, monitors workflow, volume and timelines; expedites efforts as needed to meet demands and service level agreements. * Monitors and ensures proper utilization of tickler system and software applications to track, monitor, update and maintain status/records. * Resolves conflicts as it relates to the Loan Closing Specialist daily functions expeditiously and effectively through research, analysis, identifying trends, patterns, and potential system issues, while communicating with applicable parties to reach final resolution. * Preforms quality review checks of Commercial Loan Specialists work to ensure consistency and accuracy in the various duties assigned, including balancing, booking, imaging, tickler management, withdraws/denials, regulatory and compliance requirements. * Identifies coaching opportunities in team members and develops training assistance where needed. * Assists in Development, implementation and maintenance of the commercial operational procedures and processes related to commercial loans while ensuring they align with the lending compliance environment and adhere to all bank regulations. * Assists with the talent acquisition process, which may include recruitment, interviewing and hiring of qualified job applicants within the Loan Closing Specialist role. * Prepares and monitors various management reports relevant to the Loan Closing Specialist including but not limited to quarterly check audits, service level agreement reports monthly tickler completion, imaging, original loan documentation tracking, booking, and quality control review reports. * May perform duties of the Commercial Loan Closing Specialist as needed. Required Knowledge, Skills and Competencies: * Demonstrates leadership skillset with the ability to develop and maintain collaborative relationships, coach, mentor and retain a high performing team. * Thorough knowledge of loan documentation including collateral perfection requirements. * Able to read, analyze and interpret complex commercial loan documents. * Able to accurately balance complex loan transactions. * Advanced ability to research, analyze, identify viable options, draw sound conclusions, present findings and make thoughtful recommendations while considering overall risk, short-term and long-term impact. * In-depth knowledge of commercial loan compliance policy and closing processes. * Able to communicate effectively in a professional manner * Able to plan, schedule and organize professional schedule to achieve goals within or ahead of established time frames. * Able to provide a high level of interactive service to others, building relationships and addressing identified needs. * Advanced critical thinking skills with the ability to research, analyze, evaluate viable options, draw sound conclusions, present findings and make thoughtful recommendations considering overall risk and short-term and long-term impact. * Effectively manages a high volume of work and competing priorities within daily activities. * Retains a high level of computer and organizational skills which may include Microsoft Office, loan documentation systems, cloud-based systems, and share drives. Industry and Work Experience: * 3 or more years of experience in a leadership role * 5 or more years as Commercial Loan Closing Coordinator or equivalent role. Academic: * High school diploma or GED required * Bachelor's degree or equivalent combination of education and experience preferred. Benefits Available to Employees: Ameris Bank provides a comprehensive employee benefit package to all eligible employees.
Banking Advantages for Employees: In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services.
Disclaimer: The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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