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Sr Content Manager- PCC

Connection
medical insurance, paid time off, sick time, 401(k)
United States, New Hampshire, Merrimack
730 Milford Road (Show on map)
Feb 24, 2025
Sr Content Manager- PCC
You’re a multitasker, capable of moving a mile a minute and keeping everyone else on track. There’s an art and a science to a well-organized calendar—and nothing makes you happier than an empty inbox.

Merrimack, NH


CONNECTION

At Connection, our purpose is simple: we connect people with technology. From hardware—PCs, printers, servers, and more—to cutting-edge cloud, cybersecurity, and professional IT services, we design, build, and support the IT solutions that thousands of companies, schools, and government agencies rely on every day. We like to think of ourselves as the IT Department for our customers’ IT Department. Our company started out almost 40 years ago with two employees and a phone line. Today we’re a Fortune 1000 IT solutions partner operating in 174 countries around the world—still driven by that startup mentality and guided by our original purpose.


https://www.connection.com/

keywords: position summary,position details,what we do,who we are,why you should join us,management,database,performance,experience,knowledge,initiative,skills

Full Time

$83,000.00/Yr. - $106,390.00/Yr.

Overview: What We Do:

We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.

Who We Are:

Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.

Why You Should Join Us:

You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional well-being. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.

The Senior Content Manager leads the Request for Proposal (RFP) projects from initial receipt through delivery. The Sr Content Manager oversees the creation, organization, and management of proposal content. The Senior Content Manager collaborates with various departments to gather relevant information, ensuring that proposals are comprehensive, accurate, and tailored to client requirements. Responsibilities include writing and editing proposal content, maintaining a library of reusable content, ensuring compliance with industry standards and client specifications, and managing timelines to meet submission deadlines. By maintaining high-quality and compelling proposals, the Senior Content Manager plays a crucial role in securing new business opportunities for the company.


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Responsibilities:

  • Manage, coordinate, and lead requests for proposal (RFP) projects from initial receipt through RFP delivery.

    • Ensure the response flow and position Connection favorably.
    • Support deals as needed.


  • Create training materials and may lead the training of new hires and internal clients (e.g., Sales, Services).
  • Lead the development, compilation, and detailed requests for proposal (RFPs) content that pertains to company information, organizational information, product-specific data, portal information, and other specific content requested by the client.
  • Responsible for maintaining and enhancing the RFP database.

    • Follows up on all wins and losses to ensure learnings are captured in the metrics and reported in the results.
    • Maintains files and logs of completed consultant and pending questionnaires.
    • Provides data and publishes RFP metrics.


  • Work closely with team colleagues to suggest and implement content improvements and oversee their implementation as necessary.



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Requirements:

  • Advanced working knowledge of the RFPs (Request for Proposals) process with ability to write effective proposals.
  • Experience with RFP submittal portals.
  • Understanding of IT product offerings and verticals.
  • Supportive mentor with the ability to train and guide team members daily.
  • Proactive, results-driven team player.
  • Unwavering attention to detail.
  • Excellent prioritization and organizational skills.
  • Demonstrated customer focus.
  • Flexible with the ability to complete deadline-oriented deliverables to both internal and external parties.
  • Advanced knowledge of PowerPoint, Adobe, and Word.
  • Strong knowledge of Excel.
  • Excellent communication skills with ability to interact within all levels of the company, including upper management.
  • Excellent writing skills with the ability to formulate a proposal that highlights requirements and shows Connection favorably.
  • Strong ability to handle competing priorities.
  • Strong research and analytical skills.
  • Self-motivated with the ability to work independently in a fast-paced, deadline-driven environment.
  • Strong business acumen with an ability to synthesize information across the company.

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