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Production Manager

Benchmark Human Services
$42,000.00 - $45,000.00 / yr
life insurance, sick time, tuition reimbursement, 401(k)
United States, Indiana, Fort Wayne
Feb 25, 2025
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Job Type
Full-time
Description

Tandem, an ISO 9001:2015 certified mail facility, offers full-service mail and fulfillment, first-class presort, and third-class mail processing. We employ people with disabilities, giving them the opportunity to develop job skills while earning a paycheck. Tandem has several major contracts through SourceAmerica, a national agency charged with developing employment opportunities for people with disabilities. If you are looking for an open environment in which you can grow as part of the mail service industry, we want to meet you!

We are currently hiring a Production Manager to supervise production operations providing support over Mail Services production including Presort, Inserting, Inkjet, Meters, and Drivers. Production Manager will also oversee fleet and equipment maintenance.

Hours available: M-F 10 am - 7 pm

Full Time Benefits:

  • 401(k) with company match
  • Life insurance
  • Tuition Reimbursement
  • Medical, Dental and Vision
  • PTO + Sick Time
  • Referral Bonuses

Essential Functions and Responsibilities:

  • Provide guidance, analysis and support to all areas of Operations.
  • Supervise and oversee SLA of all areas of Operations and associated tracking and monitoring.
  • Oversee and support First Class mail operations until completion daily.
  • Oversee inventory, order shipping and receiving for all areas of Operations.
  • Supervise Operations Staff including; development, evaluation , and support.
  • Maximize operational efficiencies and control expenses in all areas of Operation.
  • Assure ISO Quality Assurance protocols are followed in all areas of Operations.
  • Comply with and enforce all OSHA safety guidelines for all areas of Operations.
  • Provide maintenance support needed for all areas of Operations, Fleet, and personnel.
  • Serve as technical resources in meetings.
  • Assist with all aspects of Operation as needed.
  • Perform other duties as assigned.

Knowledge, Skills, and Abilities:

  • Mechanical aptitude and ability to troubleshoot equipment issues.
  • Comfortable with basic machine maintenance
  • Knowledge of first class and third class mail preparation preferred.
  • Experience in the use of personal computers.
  • Ability to practice quality customer service.
  • Positive and effectively communicate to staff and office employees.

Qualifications:

  • Maintenance Experience
  • Experience in Operations Management
  • High school Diploma/GED
  • Good communication skills
  • Proficient in Microsoft applications
  • Valid Indiana Driver's license and insurance

(In August 2022, the company names "Post Masters, Blue Octopus Printing, and DOMA Document Solutions," providing print, mail, and digital solutions to customers were rebranded as Tandem Solutions, or Tandem for short. These three entities, housed under AWRC, Benchmark Human Services' not-for-profit sister company, look forward to partnering with customers and new team members under this new identity moving forward. To be clear, nothing has changed except the brand name. The work remains the same, the management and ownership remain the same, and most importantly, the team and mission remain the same.)

Tandem is an EOE/AAP Employer. Veterans, women, and individuals with disabilities are encouraged to apply. Interested candidates can apply online at www.BenchmarkHS.com/Careers.

INDOTH

Salary Description
$42,000 - $45,000/year
Applied = 0

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