Enrollment Data Program Manager

Make a difference at one of Florida's premier institutions for education in science, technology, engineering, and math (STEM). Florida Polytechnic University, ranked the No. 1 public college in the region by U.S. News and World Report, offers a unique working environment that encourages faculty and staff to be part of a culture that prizes collaboration, innovation, and the willingness to go above and beyond to ensure our students and University succeed. Florida Poly offers a small campus academic environment where students form connections with their faculty and peers as they pursue high-value degrees in engineering and applied sciences.

The University is equipped with cutting-edge facilities and equipment and two award-winning, architecturally distinct academic buildings. Its evolving curriculum, designed to meet the needs of industry and provide a life-long educational foundation for students, has helped the institution grow in prominence since its opening in 2014. Florida Poly's deliberately small classes, affordability, and outstanding graduate outcomes have helped it earn recognitions such as being named a top value school, in the top 25 nationally for affordability, and in the top five best universities in the South for tech students. Accredited by ABET and SACSCOC, Florida Poly is educating some of the brightest minds in Florida and attracting standout talent from across the nation.

RESPONSIBILITIES:

• Employ statistical / microeconomics/econometrics / behavioral economics to assess and analyze student consumer data by working directly with data sources and the admissions and financial aid office.
• Collect, analyze, and interpret enrollment data from multiple sources, including Salesforce, Ellucian Banner, and other institutional systems.
• Develop analytic frameworks to support research efforts in demand forecasting to enhance the University's capability in making strategic recruitment decisions in a public STEM university and highly competitive market environment.
• Generate and maintain enrollment reports and dashboards to monitor key performance indicators (KPIs), such as applicant trends, yield rates, retention rates, and demographics.
• Conduct in-depth analysis of enrollment data to identify trends, issues, and opportunities for improvement in recruitment and retention strategies.
• Utilize Salesforce to manage enrollment pipelines, track student interactions, and facilitate communication between prospective students, enrollment staff, and academic advisors.
• Work with the Enrollment Management team to configure and optimize Salesforce to track key enrollment metrics, ensuring data flows efficiently and accurately.
• Monitor and support the ongoing maintenance of Salesforce CRM to improve functionality and maximize reporting accuracy.
• Maintain a thorough understanding of state reporting protocols and deadlines, ensuring that all data is accurate, timely, and aligned with institutional guidelines.
• Execute both descriptive and inferential ad hoc requests in a timely manner.
• Assist in communicating and presenting models and analytical results. Help staff uncover hidden opportunities using data and analytics, including automation and machine learning, and make recommendations for new metrics, techniques, and strategies to improve admissions and financial aid operations.
• Own the design, development, and maintenance of data science models, metrics, reports, analyses, dashboards, etc., to drive key business decisions.
• Understand business and product strategies, goals, and objectives through partnerships with key stakeholders. Set the analytics roadmap to drive the goals of enrollment management.
• Requires a technical thought leader who can dive deep into work with internal teams to design and implement next-generation data science architectures.
• Other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

• Manages system projects, reports progress, and identifies and recommends solutions to potential problems
• The position will build time series models to forecast a number of enrollment events. For example, build models to predict future applications of certain segments of the high school market; model the effects of environmental changes on promotion effectiveness with multiple regression.
• Experience using statistical methods to determine outcome variables. The capacity to build models with knowledge of statistical packages (SPSS, Pandas, NumPy, Sklearn, R, or others) to analyze data on STEM college-going patterns, student characteristics, and correlations with campus or admissions variables (visits, AP, specific HS courses, etc.).
• Recommends and implements process solutions to work in an efficient manner and improve student satisfaction and productivity.
• Excellent organizational skills with the ability to multi-task.
• Self-starter, high level of initiative, detail-oriented, and ability to multi-task.
• Strong problem-formulation and problem-solving skills.
• Strong collaboration and communication skills.
• Strong interpersonal skills and leadership behavior

MINIMUM QUALIFICATIONS:

• Bachelor's degree in Data Analytics, Data Science, Economics, or related field and a Minimum of 2-3 years of experience in data analysis, enrollment management, or a related field.
• Proficiency with Salesforce CRM and experience in utilizing it for data tracking and reporting.
• Experience with Ellucian Banner or similar student information systems (SIS).
• Demonstrated experience in state reporting and understanding of compliance requirements related to enrollment data.
• In lieu of a degree, any appropriate combination of relevant education, experience, and/or certifications may be considered.

PREFERRED QUALIFICATIONS:

• Master's or Ph.D. in a quantitative field in Data Analytics, Data Science, Economics, or related field and/or 3-5 years of experience in data science, statistics, or economics.
• Experience working in higher education enrollment management
• Skilled in statistical software packages
• Knowledgeable in Python, Java, Scala (or similar scripting language).
• Hands-on experience with visualization tools like Tableau.
• Strong knowledge of Excel reporting (VLookup and pivot tables)

REQUIRED LICENSES, CERTIFICATIONS, AND/OR OTHER SPECIFIC

• Must possess a valid driver's license.
• This position requires a criminal background check, which may include a Level II screening as required by Florida Statute *435.04.
• This position is subject to federal and state privacy regulations.

NORMAL WORK SCHEDULE: This position is salary exempt. The normal work schedule is Monday - Friday, 8:00 a.m.-5:00 p.m.; however, occasional overtime (weekends and evenings) may be required.

TARGET HIRING SALARY: $59,500.00-$64,750 Annual Salary commensurate with experience.

APPLICATION DEADLINE DATE: The position is open until filled; however, the review of applications will commence immediately.

APPLICATION PROCESS: In addition to completing the online application, all Applicants are required to upload the following as an attachment to the application (preferably in PDF format):

• Cover Letter
• Resume
• Three (3) professional references (two from current or previous supervisors)

DIVERSITY STATEMENT:

Florida Polytechnic University is an equal opportunity/equal access institution. It is the policy of the Board of Trustees to provide equal opportunity for employment and educational opportunities to all (including applicants for employment, employees, applicants for admission, students, and others affiliated with the University) without regard to race, color, national origin, ethnicity, sex, religion, age, disability, sexual orientation, marital status, veteran status or genetic information.

Employment is contingent upon eligibility to work in the US. An appointment is not final until proof is provided.

FLORIDA POLY BENEFITS INFORMATION

Florida Poly qualified employees have the opportunity to take advantage of a variety of health benefits (through the State of Florida) to help meet their specific needs, as well as the needs of their family. This comprehensive coverage includes flexible spending accounts, medical and life insurance, and worker's compensation.

Health benefits are administered through People First, on behalf of the State of Florida, as pre-tax insurance plans. People First handles all new hire enrollments, coverage changes, premium administration, and dependent eligibility. Their Service Center is staffed Monday through Friday, from 8 a.m.-6 p.m. EST, at 1-866-663-4735.

RETIREMENT

Florida Poly offers great options for retirement. From the required selection of a state plan to additional voluntary retirement plans, our employees have many opportunities to save and prepare for their future. Click here for more information.

FLORIDA POLY BENEFITS

• Perks and Discounts
• Annual Leave
  • To help promote work-life balance, Florida Poly provides a generous leave program, which includes paid time off and paid holidays. Qualified employees may accrue 22 days of annual leave. In addition, the University observes the holidays listed in our University Holidays policy FPU-1.008.
• Sick Leave
  • Qualified employees may also accrue 12 days of annual sick leave and participate in our Sick Pool Program.
• Employee Assistant Program (EAP)

EXPLORE LAKELAND FLORIDA

Conveniently located along I-4 between Tampa and Orlando, Lakeland is home to Florida Polytechnic University and many other businesses and attractions. Click here to explore Lakeland, Florida.

SPECIAL INSTRUCTIONS REGARDING ATTACHMENTS:

Required attachments are listed on each posting. Please be sure to attach all required documents in the Resume/CV field before continuing through the application. Once your application has been submitted, no changes may be made and additional attachments will not be considered.

An unofficial copy of the degree/transcript is acceptable during the application process. For positions requiring a degree, the official transcripts are required upon hire.

Foreign Transcript: Transcripts issued outside of the United States require a equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached with the application and submitted by the application deadline.

All document(s) must be received on or before the closing date of the job announcements.

This position requires a background check, which may include a level II screening as required by the Florida Statute*435.04.