Events Production Technician

Must have the ability to work evenings, weekends and holidays.

Summary: Coordinates and conducts the installation, maintenance, and strike of contents and materials to execute the gardens signature events.

Essential Duties and Responsibilities:

• Adhere to production schedules related to event installation, maintenance and strike for Garden Glow, Japanese Festival, Chinese Culture Days, and Best of Missouri Market as well as other events on garden grounds.
• Assists in developing scopes for projects and proposals
• Identifies and sources creative elements to enhance events
• Proactively identify potential problems regarding installation, maintenance and de-installation of project deliverables.
• Work closely with events team on developing and communicating timelines
• Identifies and pursues refurbishment possibilities of garden owned event materials and develops a strategic plan for long term health of equipment.
• Works closely with the Gardens public events team, volunteers and contract labor to execute signature events and exhibits. (Must be able to work nights, weekends, and holidays as necessary).
• Coordinates and communicates relevant information to proper garden staff on contractor work being conducted in association with event production schedule.
• Conducts maintenance and refurbishment to all materials as needed
• Conducts inventory and inventory records of all event related materials within the warehouse
• Adhere to, support and implement all Garden policies and procedures.
• Ensures that all applicable safety standards are followed; informs employees/students/volunteers of safety guidelines and safe working practices and routinely monitors to enforce them. Adapts or modifies work methods to reduce work hazards. Reports all accidents, injuries and near-miss accidents.
• Meets expected attendance guidelines.
• Follows and adheres to established policies and procedures, including but not limited to Employee Handbook, Garden Safety Guidelines and Department Policies.
• Behaves and communicates in a manner that promotes and fosters a culture of teamwork, cooperation, and respect within our division and throughout the Garden with all employees, supervisors/managers, volunteers, visitors and others
• Performs other duties as assigned.

Supervisory Responsibilities: This position may supervise volunteers and third party contract support.

Competencies:

• Communication - Listens to others and asks questions for clarification; Writes clearly and presents information accurately; Speaks professionally and responds well to questions; Supports positive visitor relations.
• Collaboration - Demonstrates teamwork and promotes respect in the workplace; Engages in problem solving and group initiatives; Cooperates in implementing procedures and process improvements; Strives for positive visitor experiences.
• Accountability - Demonstrates commitment to responsibilities and adaptable to changes; Effectively prioritizes, troubleshoots and takes appropriate actions; Follows policies and procedures, meets deadlines, quality, and safety standards; Strives to proactively, address visitor and internal colleagues' concerns.
• Problem Solving - Identifies and resolves problems; Includes supervisor before taking action as necessary; Recommends solutions, demonstrates creativity and resourcefulness; Exhibits sound and accurate judgment in decision making process; Includes appropriate people in making decisions.
• Stewardship - Promotes and adheres to sustainability, safety and security protocols; Fosters a culture of respect, diversity and inclusion; Demonstrates effective and prudent use of Garden resources; Maximizes contributions during work hours

Qualifications and/or Experience:

• Minimum of three (3) years in an event production role.
• Minimum of (5) years' relative experience working as a contractor or lighting event support role.
• Knowledge and user experience with DMX lighting controls and low voltage lighting.

• Previous carpenter and warehouse experience a must.
• Ability to effectively manage and foster professional working relationships.

• Highly visitor-oriented and experience working with the public required.
• Must be a self-starter, creative, flexible, and possess the ability to effectively multi-task to achieve event production deadlines.

• Ability to lead and direct a work group and provide quality supervision within a fast-paced mission based public attraction. Strong focus on execution in public environment, attention to detail and accuracy,.

• Exceptional ability to communicate effectively at all levels; must enjoy and feel comfortable interacting and working in close proximity to general public, in a safe and friendly manner, answering questions.

• Demonstrated ability to work collaboratively with internal team members and external organizations for the purposes of creating a commitment to common goals, prioritizing, minimizing obstacles, and executing realistic priorities in a sophisticated environment.
• Demonstrated ability to create various reports and write business correspondence and procedure manuals.
• Willingness and ability to travel (local and domestic).

• Scheduling flexibility that allows working some weekends, evenings, and holidays is required.
• Demonstrates highest level of professional and ethical conduct.
• Must be Forklift and Aerial lift certified.
• The Garden is committed to the safety and wellbeing of our employees, volunteers and guests. All staff are strongly encouraged to receive all vaccinations as recommended by your healthcare provider prior to hire date. The Garden reserves the right to require future proof of current vaccination status, based on local health department guidelines. When international travel is necessary for Garden business, staff must be able to obtain required travel clearances, driving permits, and vaccinations for all countries where travel is required.
• The requirements and duties listed are representative and not exhaustive of the knowledge, skill, and/or abilities required.

Education:

• Bachelor Degree in Event Management or Project Management is preferred.
• An equivalent combination of trade skills, education and experience may be considered.

Language Skills:

• Ability to communicate effectively in English (oral and written).
• Bilingual skills desirable (Spanish preferred).

Mathematical Skills:

• Proficient basic math aptitude - Requires ability to perform addition, subtraction, multiplication and division; calculate percentages and decimals, etc.

Reasoning Ability:

• Requires ability to exercise independent judgment to apply facts and principles for developing approaches and techniques to problem resolution.

Computer Skills:

• Proficient experience navigating through various PC applications including, but not restricted to, Microsoft Office suite (i.e., Outlook, Access, Excel, Word).

• Solid Internet research skills.

Certificates, Licenses, Registrations:

• Aerial Lift and Fork Lift Licensed
• Valid Driver's License required

Physical Demands:

• Principally operates standard office equipment to include computers, copiers, files, fax machines.
• Ability to utilize computer keyboard (typing), walk about facility frequently throughout work day.
• Ability to occasionally lift and/or carry up to 50 pounds.
• Frequent standing, reaching and stooping.
• May be required to perform tasks at varying heights (i.e., climb step stools, aerial lifts etc.).
• Ability to travel independently for long periods in economy class on airplanes, trains and other conveyances both domestic and international.

Work Environment:

• Indoor office setting, shared by multiple staff at times.
• Warehouse with loud equipment.
• Some off-site meetings will be required.
• Ability to work outdoors in all weather conditions for long periods of time (i.e., in temperatures over 100F as well as temperatures below 0F, in rain, snow and other inclement weather conditions as needed).

Contacts with Individuals/Organizations inside/outside the Garden:

• Interacts with visitors, volunteers, members, and Garden employees on a daily basis.
• Vendors
• Exhibitors
• Professional Organizations
• Community Agencies
• Chamber of Commerce Organizations
• External media contacts

Supervisor: Event Technician Coordinator