Ramp Operations Coordinator

Job Description:

Do you enjoy working in a fast-paced, safety-obsessed aviation environment? AGI is an aviation services company operating in more than 50 cities across North America. We employ over 3,000 people servicing nearly 200 airline customers every day! Our aviation roots span 45 years and our strong reputation in ground services and hospitality are the foundation of our success. We are committed to providing the highest level of quality service and continuing our track record of outstanding safety. As we continue to grow, we are looking for only the best in the industry. The sky is the limit! Are you a team player that others can rely on?

The Operations Coordinator (also referred to as Turnaround Coordinator) is the primary communication link between ground operations and our customers.

The Operations Coordinator remains at the aircraft during the entire ground time and coordinates all processes in all areas of responsibility that may arise during the course of aircraft handling. Ideal candidates will have at least one year of experience in aviation ground handling or cargo/mail sorting.

As an ATS Operations Coordinator you will:

• Provide the principal operations communications between AGI Ramp Operations and the customer
• Monitor all flight activity, record and update daily flight records with key information
• Operational safety and load security checks on aircraft prior to departure
• Coordination of all phases of aircraft handling, including catering, cleaning, fueling, crew and passenger boarding/de-boarding
• Coordinate all towing activity, obtain and track gate activity including all changes
• Be accountable for monitoring operational performance, maintaining Service Level Agreements (SLA) statistics as well as daily performance statistics
• Works closely with Duty Manager and Ramp Supervisor to ensure resources are allocated accordingly to meet operational demands and ensures that unserviceable GSE is reported to maintenance

To be an AGI Operations Coordinator you must:

• Demonstrate strong math and computer skills and excellent interpersonal communication skills
• Be at least 18 years of age and possess a High school diploma, GED or work experience equivalent
• Possess a valid driver's license with a clean driving record
• Be able to pass a drug screen and obtain airport security clearance, which includes a 10-year extensive employment, criminal record and residence background check

As an AGI Operations Coordinator you must be able to:

• Lift up to 70 pounds (32 kg) on a regular basis
• Carry heavy items up and down jetway stairs
• Climb, bend, kneel, crawl and stoop on a frequent basis and for extended periods
• Work outside in all types of weather, around jet and machinery noises
• Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays.

The successful AGI team member brings their "A" game every day with energy and enthusiasm, respect for their team, and the highest regard for safety! AGI employees should apply through ADPM/F Disabled and Vet Equal Opportunity Employer

Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.