DevOps QA Associate I

Duquesne Light Company, headquartered in downtown Pittsburgh, is a leader in providing electric energy and has been in the forefront of the electric energy market, with a history rooted in technological innovation and superior customer service. Today, the company continues its role as a leader in the transmission and distribution of electric energy, providing a secure supply of reliable power to more than half a million customers in southwestern Pennsylvania.

Duquesne Light Company is committed to creating a culture of inclusion. We value and respect the unique differences and experiences of our employees. We believe that our differences lead to better collaboration, innovation and outcomes. We want you to join our team!

Job Summary:

The primary focus of the DevOps QA is developing and executing test cases/scripts and triaging defects while supporting the developer to fix defects/configurations. The Analyst must possess knowledge of Quality Assurance/DevOps Best Practices and QA Standards and be able to apply that knowledge.

Under supervision of QA Lead the QA Analyst will...

• Evaluate acceptance criteria and business requirements, assist in writing test suites, and will execute test cases manually for new or modified applications.
• Be responsible for reviewing new or modified applications including documentation, diagrams, and flowcharts, to determine if program will perform according to user stories/requirements and conform to guidelines.
• Enter defects and present steps to recreate errors to report issues to developers to fix and report to stakeholders for risk assessment.
• Execute testing manually based requirements/acceptance criteria while keeping user experience in mind and ease of use of new products.

Location: Hybrid, downtown Pittsburgh, Pennsylvania

Primary Duties and Accountabilities

• Develop and execute test cases/scripts manually in an agile or waterfall project environment
• Create and manage test data in Azure DevOps
• Triage defects and support in resolution, reporting these issues to developers and stakeholders as necessary
• Collaborate with other team members to deliver the product or feature
• Aid in regression suite development

Education and Experience Requirements

• Bachelor's degree in Information Systems or other related disciplines.
  
  
  
  • In lieu of a bachelor's degree, an equivalent combination of education and experience may be considered.
  
  
  
  
• This role may be filled at entry level

Critical Skills

• Experience in:

• Test case management tools
• Working in an Agile Environment

• Able to:

• Work on multiple application types (Web, API, Mobile and Desktop)
• Build different test scenarios, acceptance criteria and execute test cases manually
• Look for opportunities to start testing earlier in the development life cycle

Preferred Qualifications

• Experience in Oracle Utility Suite, SQL, Web & Mobile Development
• C# and/or Python

Scope

Responsibilities are generally tactical and basic in nature, however work may vary in type and complexity requiring the incumbent to be flexible to adjust to the given situation. Primary focus is on daily deliverables and outputs, while at the same time developing a knowledge of the broader context in which the work is being performed.

Decision Impact

Independent discretion or decision-making capability is mostly limited. There is normally a general framework of established boundaries to help employees perform their roles and make decisions. Situation that require deviation from this general framework are typically not made alone. The employee may recommend a solution however the recommendations are frequently presented to their manager or more senior level professionals for review and approval prior to the decision being made.

Hybrid Work

Position follows our hybrid work model, with a minimum of two days working in the office and the remaining days working remotely. Reporting location and frequency may be subject to change based on job role and department needs.

Storm Roles

All Non-Union Employees will serve in storm roles as appropriate to their role and skillset. Please be sure to discuss storm roles with the hiring manager for this position, as duties can vary across the Company.Examples of storm roles could include but aren't limited to duties such as: working with operations for service center support or with the communications, customer service or government affairs teams to respond to public and customer requests for information, etc.

Data Governance

Utilize data to make business decisions as appropriate for the position, support data stewardship activities and partner with IT on underlying data needs.

EQUAL OPPORTUNITY EMPLOYER

Duquesne Light Holdings is committed to providing equal employment opportunity to all people in all aspects of the employment relationship, without discrimination because of race, age, sex, color, religion, national origin, disability, sexual orientation and gender identity or status as a Vietnam era or special disabled veteran or any other unlawful basis, as defined by applicable law, and fostering a workplace free of unlawful discrimination and retaliation. This policy affects decisions including, but not limited to, hiring, compensation, benefits, terms and conditions of employment, opportunities for promotion, transfer, layoffs, return from a layoff, training and development, and other privileges of employment. An integral part of Duquesne Light Holdings' commitment is to comply with all applicable federal, state and local laws concerning equal employment and affirmative action.

Duquesne Light Holdings is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at HR@duqlight.com and describe the specific accommodation requested for a disability-related limitation.