Operations Associate

As a leading regional bank, SouthState has been providing financial solutions to individuals, families, and businesses in the Southeast for more than 100 years. SouthState team members strive to create remarkable experiences while building meaningful and lasting relationships. We are proud to be a reflection of the communities we serve, and our team members share core values that make SouthState a great place to bank, and a great place to work.

The Operations Associate is a self-motivated, detail oriented, back-office role responsible for the management of the data operations and systems for Private Capital Management. This position enhances the client experience by providing excellent operational expertise to the team, collaborating on projects and client focused requests on performance reporting, and will be managing important data projects on deadline and collaborating across teams. The position is responsible for adhering to firm policies and procedures, striving to utilize the firm's digital capabilities whenever possible, and maintain the highest standards of professional ethics and a commitment to client service excellence.

ESSENTIAL FUNCTIONS

Provide daily management of our portfolio management database and subject matter expertise to the Private Capital Management team, as well as manage additional systems, vendors and custodians for client data.

• Manage daily data imports and maintenance for all client investments including alternative and private equity investments with responsibility for outputs.
• Act as subject matter expert on day to day operations systems processes and capabilities.
• Manage client reporting requirements and the client portal system and assist advisors with client questions and reporting needs.
• Assist with the relationship with vendors and fund companies providing data to operations systems.
• Troubleshoot data inconsistencies and address performance issues within reporting.
• Manage new initiatives and technology changes within the systems and their impact on reporting and trading.
• Support Director of Operations or Chief Compliance Officer with projects, as needed.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMPETENCIES

• Extremely self-motivated with ability to learn quickly
• Exceptional attention to detail skills
• Ability to maintain confidentiality and manage sensitive information in a secure and professional manner
• Strong proficiency in Microsoft Excel and Word. Fund accounting, performance or CRM systems experience necessary. Proficiency a plus in systems such as Tamarac or other performance management systems.
• Excellent analytical and problem solving skills
• Excellent verbal and written communication skills
• Ability to support multiple team members and prioritize work loads
• Excellent interpersonal and communication skills

• Excellent analytical and problem solving skills
• Excellent verbal and written communication skills
• Ability to support multiple team members and prioritize work loads
• Excellent interpersonal and communication skills

Qualifications, Education, and Certification Requirements

• Education: Bachelor's degree preferred
• Experience: Minimum 3 years
• Certifications/Specific Knowledge: No certifications needed

TRAINING REQUIREMENTS/CLASSES

Required annual compliance training, New Employee Orientation

PHYSICAL DEMANDS

Must be able to effectively access and interpret information on computer screens, documents, reports, and cash denominations, and identify customers. This position requires a large amount of time in front of a computer. This can be done sitting or standing with use of the right desk.

WORK ENVIRONMENT

This position is located in a small cubicle environment that is shared with other team members.

TRAVEL

Travel may be required to come to meetings as needed

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