Administrative Assistant

JOB PURPOSE:

The Administrative Assistant serves as the primary point of contact for office-related activities and responsible for maintaining the overall office experience. This team member will also support leadership in a broad administrative capacity and perform administrative services for members of the leadership team. This position will carry out multiple duties including but not limited to calendaring, travel arrangements, expense reports, copy and scan documents, conference registration, meeting/event planning and a variety of additional tasks. This individual must be able to exercise sound judgment, possess good communication and prioritization skills, and maintain a balance among multiple priorities.

The hiring range for this position is $25/hour to $28/hour. The actual base wage offered will be determined based on multiple factors including internal equity, location, and the individual's job-related knowledge, skills and experience. This is a 32-hour per week position, Monday thru Friday, and is located in our Edina, MN office.

KEY FUNCTIONS:

• Office Experience and Operations:
  
  
  
  • Maintain a welcoming office environment for staff and visitors.
  • Coordinate office needs and manage office equipment and related vendors.
  • Work with building management for service requests (i.e., cleaning, maintenance needs, etc.).
  • Maintain office petty cash, process office-related invoices for payment.
  • Process incoming and outgoing USPS mail and UPS/FedEx packages.
  • Manage the scheduling and booking of conference rooms to ensure optimal utilization, ensure conference rooms are clean, organized and stocked with necessary supplies; coordinate with IT/service desk to ensure conference technology works as expected.
  • Keep breakroom stocked and organized.
  • Maintain office supplies and oversee office facility.
  
  
  
  
• Company Culture:
  
  
  
  • Keep Midco Edina team apprised of office-related information and events.
  • Coordinate monthly staff lunch (onsite or offsite) including lunch selection, business presentations and fun activities.
  • Assist with onboarding of new team members by acquainting them with the office facilities and ensuring they have access to necessary resources and support.
  • Arrange for sympathy plants/florals for team member condolences.
  • Assist with corporate event planning.
  
  
  
  
• General Administrative Support: Complete a broad variety of administrative tasks for senior members of the executive team, including but not limited to:
  
  
  
  • Managing appointment calendars.
  • Assisting with expense reports.
  • Arranging detailed door-to-door travel plans, itineraries and agendas.
  
  
  
  
• Work requires some analysis and use of initiative and independent judgment..
• Perform other duties and miscellaneous projects and initiatives as assigned.
• Conducts complex work critical to the organization. Works without supervision with latitude for independent judgment. Assists less experienced peers and team members.
• Communicate effectively and professionally in all forms of communication with internal and external customers.
• Adhere to Midco's privacy guidelines and ensure each customer's privacy.
• Maintain regular attendance as required by the position. This is an "in-office" position.
• Follow and serve as a role model in displaying Midco's Core Values and Leadership Success Drivers.

ADDITIONAL FUNCTIONS AND RESPONSIBILITIES:

• Effectively communicate with other departments to handle escalating issues in a timely manner.
• Support the mission, vision and values of Midco.
• Collaborate effectively with internal and external customers to ensure exceptional service.
• Demonstrate courage by tackling tough issues while acknowledging own limitations without compromising integrity.
• Remove obstacles for team members. Encourage creative solutions.
• Apply personal ethics, honesty, initiative, flexibility, responsibility and confidentiality in all areas of responsibility.
• Communicate clear expectations that set a high bar while holding team members accountable to reach these goals.
• Demonstrate business acumen by using data to drive decisions and actions.
• Model flexibility, resiliency and change management skills by staying self-aware, constantly learning, and finding ways to cut through ambiguous problems.
• Identify root causes of problems and implement solutions while keeping a holistic and long-term perspective in mind.
• Actively follow Midco policies and procedures.

EXPERIENCE AND EDUCATION:

• Bachelor's Degree preferred or equivalent work experience.
• 3+ years of administrative assistant support and/or office manager experience or equivalent combined desired.
• Ability to think proactively to maximize opportunities to promote the work of the organization.
• Advanced Microsoft Word, Excel, PowerPoint, Outlook, and web/video conferencing skills required.
• Event planning experience is a plus.

WORK ENVIRONMENT AND PHYSICAL & MENTAL QUALIFICATIONS:

• Ability to manage multiple projects and initiatives simultaneously, ensuring timely and effective execution.
• Possess communication skills to effectively convey ideas and collaborate with diverse groups.
• Flexibility to adjust strategies and approaches based on changing needs and organizational priorities.
• The team member is occasionally required to reach with hands and arms, stoop, kneel, or crouch.
• The noise level in the work environment is low to moderate.
• Team members may be required to work other than normal business hours, such as holidays, evenings and weekends as business demands.

ABOUT MIDCO:

• Midco offers the most reliable wholly owned and operated fiber network spanning 17,000 miles.
• We are a telecommunications leader that is redefining connectivity while being a force for good in the communities we serve.
• We serve nearly 500,000 homes and businesses in more than 400 communities in Kansas, Minnesota, North Dakota, South Dakota and Wisconsin.
• Our 1,900 team members work together with integrity, creating a caring culture for a lasting impact.

Ready to work at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to work:

• Free Midco internet & TV
• Great opportunities to get involved in volunteerism
• Generous 401(k) match and paid time away from work programs
• And many more

Visit Midco.com/Careers to learn about employment opportunities and apply today.

Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, or any other characteristic protected by law. To view our full EEO and federal contractor supplemental posters, please refer to Midco.com/Federal Posters.