Mortgage Loan Associate (Anaheim, CA)

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Salary Pay Range for This Position:

POSITION SUMMARY:

The Mortgage Loan Associate (MLA) will be trained in all areas of loan origination while completing the federal registration process for NMLS. The MLA will be required to complete the NMLS registration process and MLA training program within the first six (6) months of employment. The MLA will provide professional and timely contact with members and loan officers for the origination of first mortgage and equity loan products. These functions will include but are not limited to, taking loan applications, pre-qualifying members, and assisting with the collection of documentation necessary to complete the application process. The MLA position may serve as a fundamental basis for the preparation of a future MLO position.

The Mortgage Loan Associate is also responsible for overseeing the upfront file review for completeness and accuracy, handling third-party orders for the file, reviewing Desktop Underwriter (DU) requested documents, working in Sharepoint for membership information and monitoring all loan origination reports for appropriate compliance and file handling (ECOA, Incomplete File, Cancel/Withdraw/Denials, Change in Circumstance (COC) and all other assigned reporting procedures.

ESSENTIAL POSITION FUNCTIONS:

To originate and analyze loan applications for eligibility with credit union loan programs. Provides member education for real estate loan products, conduct applicant interviews, offers alternative loan products when appropriate and cross-sells other products and services offered by the credit union as directed.

Oversees upfront file review for accuracy and completeness; loans are submitted into the pipeline from the Mortgage Loan Officers and reviewed per company checklists and procedures. MLA works closely with the MLO and/or member to obtain vital upfront documents.

Places orders with all up-front third party vendors, such as Appraisal/AMC, Title/Escrow, Flood, Symitar membership review and any additional required vendor service.

Monitors all compliance and loan origination reports to ensure the pipeline is appropriately processed and meets regulatory and compliances timelines.

Handles large incoming call volume directly from members and/or from the branch network, Member Contact Center or other company departments.

Assists with the preparation, management or involvement with home seminars and/or other professional webinars and presentations.

The MLA will work closely with other departments within the credit union including but not limited to the branch network, marketing and Wescom Insurance and Financial Services teams.

Responsible for building relationships with financial services professionals outside of the credit union such as realtors, builders, accounting firms, financial planners, and others.

Assists designated Mortgage Loan Officer with the collection of applicant documentation, customer service requests such as follow up items and generally that which is customary in the role of the MLO.

EDUCATION, EXPERIENCE, SKILLS AND ABILITIES:

High School education required. 2 years of real estate work experience and/or within a related field preferred.

Certificates, Licenses, Registrations:

Successful NMLS registration required within first six (6) months of employment.

Planning and organizational skills, excellent communication skills, both written and oral, time management skills, interpersonal skills, human relations, effective sales, problem solving, strong sense of team responsibility, can work independently, and commitment to Credit Union's Mission and Vision Statements, and Core Values.

The following are desirable, knowledge of the FICS and Symitar systems, Fannie Mae Desktop Underwriter (DU), and ability to travel and work a flexible schedule including occasional weekends.

COMPUTER SKILLS:

Proficient in Microsoft applications (Word, Excel, Outlook). Must be proficient in technology applications including the Credit Union's operating system and specialized software required for performance of position.

MATHEMATICAL SKILLS:

Possess sufficient mathematical skills to compute principal and interest payments, loan to value and debt to income ratios and other, typically used calculations in the real estate finance field.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle or feel; reach with hands and arms, climb or balance, stoop kneel, crouch, crawl; talk or hear and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing functions of this job.

The noise level in the work environment is moderately quiet. It is a non-smoking environment.

The above job requirements are representative of minimum levels of knowledge, skills, and abilities. The marginal functions have not been included. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description in no way implies that these are the only duties to be performed. An employee will be required to follow any other job-related instructions and duties as requested by the supervisor and/or management.