Patient Access Lead

Work Schedule:

This is a full time, 1.0 FTE position. Shifts will be scheduled Monday-Friday between the hours of 8:00 AM -4:30 PM. On call and Holiday hours are required. Must be flexible to cover all hours of operations. Hours may vary based on the operational needs of the department. You will work at 1 S. Park St. in Madison, WI. This person will also travel to 20 S. Park St, Union Corners Urgent Care and University Station.

Be part of something remarkable

Bring your customer service expertise to the #1 hospital in Wisconsin by supporting the Emergency Department and Admissions Patient Access teams!

We are seeking a Patient Access Lead to:

• Oversee the daily operations of specific work units within the Patient Access Department.
• Partner closely with supervisors to provide leadership coverage and presence to the registration and admissions work units in the clinics and the hospital divisions.
• Ensure effective operations by organizing, scheduling, and monitoring the department workload.

At UW Health, you will have:

• An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance.
• Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being.
• Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.
• The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions.
• Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.