Floating Assistant Branch Manager

This role is responsible for co-managing the branch and leading by example through team motivation, development, and positive leadership. The Floating Assistant Branch Manager will help direct branch activities to meet goals focused on acquiring, expanding, and retaining customer relationships, as well as achieving service quality targets. This position will also support the Branch Manager in areas such as training, sales, service, and operations to drive bank initiatives, including managing Financial Concierge sales goals, promoting business development, and assisting with branch strategies. The role requires rotating between the Lewiston, Pullman, and Moscow branches.

Location: Lewiston, Pullman, and Moscow Branches
Schedule: Monday - Friday, 8:45 a.m. - 6:15 p.m. (flexible hours as needed)

Key Responsibilities:

• Lead and co-manage branch operations to achieve goals in customer acquisition, retention, and service quality.
• Support the Branch Manager in overseeing daily operations, training, sales, and service.
• Assist with business development and the creation of strategies for branch success.
• Ensure accurate and efficient operations while maintaining high product knowledge.
• Ensure compliance with bank policies, procedures, and regulatory requirements.
• Rotate between Lewiston, Pullman, and Moscow branches.

Requirements:

• Strong communication and interpersonal skills for customer service and team development.
• Goal-driven with the ability to sell bank products and services effectively.
• Ability to multitask and stay organized in a dynamic environment.
• Previous branch banking experience with knowledge of regulatory requirements.
• Must obtain a Mortgage Loan Originator registration number through NMLS.
• Ability to lift up to 27 lbs. (e.g., coin bags) and assist with Safe Deposit boxes.
• Willingness to work extended hours when required.

Pay Range: $24.46 to $36.69

Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. This position is also eligible to participate in an applicable incentive compensation plan.

What Our Culture Can Offer You:

Our benefit philosophy is to provide you with a comprehensive package to secure your overall wellness and help you become and remain a fulfilled and productive employee. Our benefits include Health, Financial, Retirement and Work/Life Benefits. We are proud to share an overview of our benefits HERE as part of your total compensation.

Washington Trust Bank celebrates diversity in the workplace and actively recruits talent to help reflect the unique communities where we live and work. We are proud to be an equal opportunity employer and prohibit discrimination or harassment based on race, religion, sex, gender identity, sexual orientation, national origin, age, pregnancy, disability, genetic information and any other protected characteristics outlined by state, federal and local laws. We believe strength comes from the diverse backgrounds and experiences of our team, and we are dedicated to fostering a supportive and inclusive work environment.