Director Admissions Behavioral Health

We are a psychiatric healthcare system, dedicated to providing mental healthcare for all, with seven locations in the Minneapolis/St. Paul metro area, and two additional sites located in Rochester and Mankato. With a robust benefits package, career advancement opportunities, and great workplace culture, we value our employees and the work they do each day for our patients and families. Our services span the full continuum of care for patients, with a variety of roles and opportunities for job-seekers looking for more than a job, but a place where you can grow in your career.

Why Join Us?

Be part of a collaborative culture that values creativity and professional growth. We offer competitive compensation, comprehensive benefits, and opportunities for development.

Ready to make an impact? Apply now and let's create something amazing together!

Join Our Team as the Director of Admissions!

Are you ready to take the lead in shaping the future of our Admissions Department? Under the dynamic supervision of the Vice President of Admissions, you will play a pivotal role in directing our strategic planning and goal-setting functions. This is your chance to make a real impact!

Key Responsibilities Await You:

Lead & Inspire: Directly manage the Associate Director, Managers, and the dedicated Newport Healthcare Admissions Department staff. Your leadership will guide them to success!

Strategic Placement: Collaborate with your team to strategize on Admissions Cases, ensuring timely and appropriate placements for all.

Seamless Coordination: Partner with Program Management to streamline Admissions, Tours, Special Accommodations, Discharges, and Transfers.

Financial Oversight: Review and approve pre-admission financials to ensure smooth operations.

Empower the Contact Center: Take charge of staffing, training, strategy, and performance for our Contact Center, ensuring excellence in every interaction.

Quality Assurance: Maintain regular communication with the backup call center to ensure top-notch performance and effective overflow handling.

Optimize Processes: Collaborate with the Director of Utilization Review to enhance and refine the Admissions process.

Be the Go-To Person: Serve as the primary contact for Local Program Management, Clinical Outreach, and Finance Department staff to resolve any admission-related issues.

Support When It Counts: Be available on evenings and weekends to provide essential support to your team.

Protocol Development: Create and update departmental protocols that set the standard for excellence.

Quality Control Champion: Facilitate and monitor quality control measures to ensure staff development and uphold high-quality standards.

Performance Improvement: Regularly review staff work and implement performance improvement mechanisms to boost efficiency and productivity.

Hands-On Assistance: Provide assistance at the case level as needed to ensure successful admissions.

Escalation Point: Act as the point of contact for escalated cases based on referent or parent complaints.

Streamline Admissions: Communicate and collaborate with the Clinical Director of Admissions to prioritize and enhance the Admissions Process.

Cross-Functional Collaboration: Strategize with operational leadership across all service lines to ensure high performance.

Engaging Meetings: Conduct regular one-on-one and departmental meetings to review key performance indicators and implement improvement measures.

Quality Assurance Reviews: In conjunction with the Associate Director of Admissions, conduct regular process and system reviews to ensure quality standards are met and corrective measures are implemented as needed.

Time Management: Manage time-clock systems and report on overtime to keep everything running smoothly.

Insightful Reporting: Execute a variety of reports-daily, weekly, monthly, quarterly, annual, and ad hoc-to provide organizational visibility and identify trends and problem areas.

Support the VP: Generate reports as requested by the VP of Admissions to keep our leadership informed.

Are You Ready to Make a Difference?

If you're passionate about leading a team, optimizing processes, and ensuring the highest standards in admissions, we want to hear from you! Join us in our mission to provide exceptional care and support to those who need it most. Apply now!

Benefit options include:

• Medical/Dental/Vision
• Company paid life insurance
• Paid time off including sick time
• Voluntary Short term and long-term disability
• 401K with company match
• Flexible spending accounts
• Tuition Reimbursement
• Student Loan Repayment

We are excited to hear about your interest in this opportunity! If you have any questions or need assistance with the application process, please feel free to contact me directly at Sydney Spencer, either via email at sydney.spencer@newporthealthcare.com or by phone at 615-961-4138. If you need further support, you are also welcome to reach out to our careers and management team at careers@newporthealthcare.com.

Academic Excellence:

• A Bachelor's or Master's degree in Business Administration, Behavioral Health Science, or a related field is required. Your educational background will be the foundation of your success!

Proven Leadership:

• A minimum of two years of managerial experience is essential. We're looking for someone who can lead, inspire, and drive a team to achieve greatness!

Behavioral Health Expertise:

• You must have at least five years of experience working in a front-end department of a behavioral health organization. This includes roles in Admissions, Contact Center, Utilization Review, Marketing, Clinical Outreach, and more. Your expertise will be invaluable in navigating the complexities of our field!

Contact Center Savvy:

• While not mandatory, two years of supervisory experience in a contact center is preferred. If you have this experience, you'll bring an added layer of insight and leadership to our team!

Salary Range for this position based on experience and education: $107,000 - $125,000

Are You Ready to Bring Your Expertise to Our Team?
If you meet these qualifications and are excited about making a difference in the behavioral health landscape, we want to hear from you! Join us and help shape the future of admissions!

PrairieCare does not discriminate against any person based on race, color, national origin, disability, or age in admissions, treatment, or participation in its programs, services, activities, or employment. PrairieCare is an Affirmative Action Employer/Equal Opportunity Employer supporting Veterans, Disabled, and other protected individuals and is committed to a diverse workforce.

PrairieCare is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability. Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process please email hr@prairie-care.com for assistance.

Offers of employment from PrairieCare are conditional and contingent upon successful clearance of all background studies.