Assoc Security Monitoring Spec

Consumers Energy
parental leave, paid time off, paid holidays, 401(k)
United States, Michigan, Jackson
1 Energy Plaza Dr (Show on map)
Feb 28, 2025
Consumers Energy is Michigan's largest energy provider, providing natural gas and/or electricity to 6.8 million of the state's 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7. Location: This position is onsite at the One Energy Plaza located in Jackson, Mi. The selected candidate must be within a commutable distance or willing to relocate. General Summary of Job Responsibilities The Associate Security Monitoring Specialist supports a variety of operational and monitoring functions within the Security Fusion Center. The incumbent will assist the team by providing 24x7 Physical and Cyber Security monitoring capabilities to ensure the Enterprise is protected from today's advanced threats. This position will serve as "Level 1" monitoring and triage, providing a "front door" to security services and processes, as well as supportive of processes as defined by stakeholders and the other teams within the Security Fusion Center. The incumbent is expected to continue to take on increasingly complex work, shadow senior team members, and grow toward a deeper understanding of Security industry concepts and best practices. Essential Duties and Responsibilities Coordinate emergency preparedness and response for the Security organization and communicate with internal and external stakeholders during critical events Perform problem solving, continuous process improvement, visual management and maturity work to enhance the effectiveness of the Security Monitoring Team Conduct routine inspections of security technology to identify potential deficiencies to mitigate application failure Perform access control operations to prevent unauthorized individuals from accessing Consumers Energy assets Collect information from various sources, prioritize and disseminate intelligence/reports to stakeholders as appropriate Identify trends to determine themes/methods utilized by threat actors Process security incident reports and escalates as needed to ensure appropriate response Respond to and perform investigation of alerts from security platforms, alarms and monitoring systems, emphasizing the validity of data Respond to calls, requests and inquiries from internal and external sources serving as the "front door" for the Security Organization, maintaining best-in-class customer service Other duties as assigned or may be necessary Knowledge/Skills/Abilities Ability to document technical and investigatory concepts clearly and concisely Ability to think analytically and conceptually Ability to work independently with minimal supervision Ability to balance and prioritize tasks leveraging a risk-based approach in ambiguous and complex situations Capable of performing as a team player emphasizing a "humble, hungry, smart" mentality Knowledge of general security concepts and trends Ability to operate in high pressure situations without sacrificing customer service Education High School diploma Preferred Qualifications Why should you join our team? At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service. What we offer: Competitive compensation packages Medical, Dental and Vision 401k with company match Paid parental leave Up to 13 paid Holidays Paid time off Educational Assistance Program All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, age, sex, sexual orientation, gender identity or national origin.