Product Specifications, Team Lead

Job purpose

Responsible for improving and strengthening processes. Apply technical knowledge to help team members apply creative solutions to project Specifications. Improve overall Customer Experience.

Essential Duties and Responsibilities

• Provide follow up training for new hires or an internal transfer (AutoCAD, 2020, modeling, product training).
• Allocate tasks and communicate project deadlines to the team.
• Assist where needed (specials, checking and specifying).
• Create and implement processes and procedures to streamline onboarding and for internal reference.
• Answer customer's questions and resolve any problems or issues that arise.
• Use technical knowledge to help team members develop creative solutions for design driven projects.
• Responsible for guiding a group of employees as they complete a project and encourage team collaboration.
• Keep management updated on team performance.
• Works closely with all departments within and including specification tracking system as a back when the Manager is unavailable.
• Point person for outsourced projects, assigning, reviewing, checking and evaluating invoices for billed hours.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications include:

• Bachelor's degree from four-year college or university and six to ten years of related experience and/or training. Specialized knowledge.
• Advanced knowledge of AutoCAD, CAP, 20/20, Visual impressions, CET Designer (a plus).
• Understanding of corporate, healthcare and education furniture specifications.
• Must work well in a team environment with strong communication skills.
• Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Compute rate, ratio, and percent and to draw and interpret bar graphs.
• Knowledge of Microsoft Office and various Design software solutions.
• Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

WHO WE ARE

The Global Furniture Group is a leading North American Manufacturer of furniture solutions. Global offers a broad range of furniture products designed for the workplace, education, healthcare + hospitality markets, delivering exceptional value and quality to its network of dealers, designers and customers.

Operating for 50+ years and employing more than 4,000 people worldwide, Global has locations throughout Canada, the US, Mexico, China and the UK.

BENEFITS

Global offers a comprehensive employee benefit program that enables our employees to stay healthy, feel secure and maintain a work/life balance. The following are benefits we offer employees (or may be eligible for):

Paid Time Off | Holiday Pay | Medical/Prescription Insurance | Dental Insurance | Vision Insurance | Health Savings Accounts (HSA) | Company-Paid Life and AD+D Insurance | Company Sponsored Long-term Disability | Short-term Disability | Voluntary Life Insurance | Employee Assistance Program (EAP) | Critical Illness and Accidental Injury Insurance | FSA | 401(k) & Roth 401(k)

WHERE WE ARE

Global has distribution centers and showrooms located all across the USA + Canada.

Global USA Showrooms:

Atlanta | Boston | Chicago | Irvine | Miami | NYC | Philadelphia | Phoenix | Washington DC

Global USA Showrooms + Distribution Centers:

Atlanta | Baltimore |Chicago | Cincinnati | Dallas | Denver | Houston | Kansas City | Los Angeles | Miami | Philadelphia | Seattle | Tampa

You can visit us at www.globalfurnituregroup.com.

Global is a smoke-free, drug-free workplace and equal opportunity employer.

To request assistance in completing this application, please call 800.220.1900 and ask for Human Resources.

Veterans encouraged to apply.