Deposit Operations Specialist I - ACH

SUMMARY

The position is responsible for the origination and receiving of ACH Files, the processing of other electronic transactions, and the daily processing tasks associated with all of these functions.

MAJOR DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS)

• Processes one half of the daily ACH file origination and receiving tasks (under dual control).
• Set up and maintain ACH origination companies. This includes updates to information, limits etc.
• Process reversal requests.
• Processes ACH returns and corrections.
• Processes ACH auto transfers.
• Works ACH disputes which includes Reg E review.
• Review exception items due to Risk Fraud Analysis risk review.
• Works with ACH customers to troubleshoot issues.
• Works Reclamations as received and deceased customer review.
• Assists Community Bank personnel with ACH transaction research.
• ACH file balancing.

ADDITIONAL DUTIES AND RESONSIBILITIES

• Completes all required compliance exams on a yearly basis.
• Adherence to all First United Policies and Procedures.
• Dresses Professionally.

As assigned:

• Assists with the creation/maintenance of departmental working instructions
• Transaction reporting
• Creates ACH credit memos and modifications
• Conducts review of historical activity for ACH Originators

EMPLOYEE SPECIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Education and Work Experience

• High School Diploma or GED required.
• Two years of banking experience preferred.
• One year of electronic processing experience preferred.

Technical/Functional Competencies

• Excellent computer skills and experience with Outlook, Work and Excel required.
• Excellent customer service skills required by all means of communication including written, verbal and nonverbal communication.
• Demonstrates resourcefulness and ability to take initiative in development and completion of projects.
• Demonstrates good judgment, problem-solving and decision making skills.
• Dependable and adheres to time-lines and schedules.
• Strong interpersonal skills: able to work well with a wide range of people.
• Handles situations professionally and welcomes additional responsibilities.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned by supervisor to meet the ongoing needs of the organization.

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If any applicant is unable to complete an application or respond to a job opening because of a disability, please email us at HR@firstunitedbank.com for assistance.