Senior Subscription Conversion Specialist

PTC
United States, Massachusetts, Boston
121 Seaport Boulevard (Show on map)
Mar 28, 2025
Our world is transforming, and PTC is leading the way.Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow - all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. The Conversions organization helps drive PTC's transformation by implementing innovative and cutting-edge programs to convert our Support Customers into PTC's Subscription Model and drive other Complex Transactions. The Conversion Sales Specialist will report to the Global Conversions & Complex Sales Director and be responsible for supporting our Field Organization to execute these end-to-end transactions. In this fast paced and highly dynamic role, you will ensure that the business goals and needs of the Sales & Subscription Management organizations are realized. You will work cross-functionally across PTC to ensure alignment between Field Sales, Renewal Sales, Product Segments, Operations and other members of the extended team to protect and grow recurring revenue. Day-To-Day: Achieve assigned Revenue Target & KPI Objectives across assigned Complex Sales transactions including converting PTC Support Customers to subscription Provide leadership to a cross-functional team comprised of Sales, Renewals, Customer Success, Operations, Marketing, etc. Significantly extend existing Customer relationships across our solution, contract and revenue models Drive and manage the entire Conversion & Complex Transaction sales cycle - from identifying the right opportunities, engaging focus accounts, building value propositions, and negotiating a close Investigate and understand the business needs of existing customers to help them transition from legacy to current offerings Create a great customer experience for PTC Customers Help PTC Partners understand program composition and the value of executing to their customers Provide suggestions to ensure continued improvement of the Complex Sales process Work with Marketing and Sales to identify outbound campaigns that increase program awareness and opportunities Preferred Skills and Knowledge: Must be results and customer oriented Is proactive, self-motivated, and takes ownership for problem resolution Ability to motivate cross-functional team members to achieve goals and objectives Hands on experience in managing sales opportunities Customer- and Partner-facing negotiating and sales experience Perpetual Support, Subscription, PLM, SaaS & Cloud knowledge preferred At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Life at PTC is about more than working with today's most cutting-edge technologies to transform the physical world. It's about showing up as you are and working alongside some of today's most talented industry leaders to transform the world around you. If you share our passion for problem-solving through innovation, you'll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us? We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here."