Police Security Administrative Coordinator/ Police Dispatcher

Job Summary

Schedule: 16 hours per week. Please note that this position requires the ability to work second and third shifts. You could also be asked to work any shift or day, including holidays and weekends, based on business needs.

The Police Security Administrative Coordinator/ Police Dispatcher, working under direct supervision, is responsible to support Police and Security leaders by efficiently organizing and completing administrative tasks for office operations related to law enforcement and security, including emergency preparedness, police dispatching and call logs, access control, fire systems, key management, records retention, and business continuity. The role operates security systems (e.g., work order management software, records management, access control, fire alarms, photo badging systems) for corporate facilities and facilitates necessary changes for arm/disarm times and access control. The role also provides administrative support for presentations, budget processes, training documents, job aids, department policies, electronic file management, and document enhancement for leaders and departments.

Job Responsibilities

• Supports police and security leaders by efficiently organizing and completing administrative tasks for office operations related to law enforcement and security, including emergency preparedness, police dispatching and call logs, access control, fire systems, key management, records retention, and business continuity.
• Serves as the central point of distribution by dispatching police/security officers and collaborating with public safety agencies.
• Operates security systems for corporate facilities and facilitates necessary changes for arm/disarm times and access control.
• Ensures proper voiding of access cards and the capture of photo IDs for employees, contractors, consultants, and guests.
• Provides administrative support for presentations, budget processes, training documents, job aids, department policies, electronic file management, and document enhancement for leaders and departments.
• Monitors and coordinates all law enforcement, safety, and security-related information, such as emergency services, fire and door alarms, and safety needs.
• Assists with administrative functions related to corporate safety and security initiatives, such as parking permit programs, lost and found management, supply and equipment inventory, and department documentation and files.
• Handles diverse external callers and visitors and interacts with internal contacts at all levels of the organization to resolve inquiries and handle incoming customer service requests.
• Maintains clear and open communication with other staff members and management, alerting security management of any suspicious activity or potential threats.

Job Qualifications

• 0-2 years of experience in Security Administrative Support, or a related field.
• High School Diploma or General Education Diploma (GED) and/or commensurate experience.

Behavioral Competencies

• Collaborates
• Customer focus
• Communicates effectively
• Decision quality
• Nimble learning

Technical Skills

• Self Defense
• Alarm Monitoring
• Security Systems
• Incident Reporting
• Crime Prevention
• Security Technology
• Emergency Communication Systems
• First Aid
• Patrolling
• Investigative Techniques

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

#LI-DNI

Work Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Ability to work effectively in an office, hybrid, or remote work environment for 40+ hours per week (including sitting, standing, and working on a computer for extended periods of time).
• Ability to communicate effectively in a collaborative work environment utilizing various technologies such as: telephone, computer, web, voice, teleconferencing, e-mail, etc.
• Ability to travel as required.